Troubleshooting

Trouble symptoms and remedies (If no picture appears on the screen)

If no picture appears on the screen, check the following table for possible solutions. Then, if the problem persists, use the self-diagnosis function (page 5 (US)). If you are experiencing difficulties not listed below, refer to the Operating Instructions on the supplied CD-ROM. For problems caused by a computer or other equipment, refer to the user’s manuals supplied with the respective items.

Symptom

Check these items

If the 1 (power) indicator is not lit, or if the 1 (power) indicator will not light up when the 1 (power) switch is pressed,

•Check that the power cord is properly connected.

•Check that the monitor’s MAIN POWER switch is on (page 3 (US)).

If the 1 (power) indicator turns on

•

Check that the 1 (power) switch is on.

in red,

 

 

 

 

 

If the 1 (power) indicator is green,

•

Use the self-diagnosis function (page 5 (US)).

If “Cable disconnected” appears on the screen,

•Check that the video signal cable is properly connected and all plugs are firmly seated in their sockets (page 3 (US)).

•Check that the video input connector’s pins are not bent or pushed in.

•Check that the input select setting is correct (For details, refer to the Operating Instructions on the supplied CD-ROM).

•A non-supplied video signal cable is connected. If you connect a non-supplied video signal cable, “Cable disconnected” may appear on the screen before entering the power saving mode. This is not a malfunction.

If “No input signal” appears on the screen, or the 1 (power) indicator is orange,

•Check that the input priority setting is correct (For details, refer to the Operating Instructions on the supplied CD-ROM).

•Check that the video signal cable is properly connected and all plugs are firmly seated in their sockets (page 3 (US)).

•Check that the video input connector’s pins are not bent or pushed in.

•Check that the input select setting is correct (For details, refer to the Operating

Instructions on the supplied CD-ROM).

xProblem caused by a computer or other equipment connected, and not caused by the monitor

•The computer is in the power saving mode. Try pressing any key on the keyboard or moving the mouse.

•Check that your graphics board is installed properly.

•Check that the computer’s power is on.

•Restart the computer.

If “Not supported signal” appears on the screen,

xProblem caused by a computer or other equipment connected, and not caused by the monitor

•Check that the video frequency range is within that specified for the monitor. If you replaced an old monitor with this monitor, reconnect the old monitor and adjust the computer’s graphics board within the following ranges:

Horizontal frequency: 28–92 kHz (analog RGB), 28–75 kHz (digital RGB)

Vertical frequency: 48–85 Hz (analog RGB), 60 Hz (digital RGB)

Resolution: 1600 ⋅ 1200 or less

If you are using Windows and replaced an old monitor with this monitor,

•If you replaced an old monitor with this monitor, reconnect the old monitor and do the following. Select “SONY” from the “Manufacturers” list and select “SDM-X202” from the “Models” list in the Windows device selection screen. If “SDM-X202” does not appear in the “Models” list, try “Plug & Play.”

4 (US)