Sony SLV-D550P, D350P operating instructions DVD Troubleshooting, Picture Sound Symptom Remedy

DVD Troubleshooting

Picture

Sound

Symptom	Remedy
There is no picture/picture noise	• Re-connect the connecting cord securely.
appears.	• The connecting cords are damaged.
	• Check the connection to your TV (page 13) and switch
	the input selector on your TV so that the signal from the
	player appears on the TV screen.
	• The disc is dirty or flawed.
	• If the picture output from your player goes through your
	VCR to get to your TV or if you are connected to a
	combination TV/VIDEO player, the copy-protection
	signal applied to some DVD programs could affect
	picture quality. If you still experience problems even
	when you connect your player directly to your TV, please
	try connecting your player to your TV’s S-VIDEO input
	(page 63).
	• You have set the player to progressive format (the
	PROGRESSIVE indicator lights up in orange) even
	though your TV cannot accept the progressive signal. In
	this case, set “Progressive” to “Off” (page 69).
	• Even if your TV is compatible with progressive format
	(480p) signals, the image may be affected when you set
	the player to progressive format. In this case, set
	“Progressive” to “Off” and the player is set to normal
	(interlace) format (page 69).
	• COMPONENT VIDEO OUT jack is not used or
	“Progressive” of the “SCREEN SETUP” menu is not set
	correctly while the PROGRESSIVE indicator lights up in
	orange. Check the setting (page 67) and connection
	(page 64).
Even though you set the aspect ratio	• The aspect ratio of the disc is fixed on your DVD.
in “TV Type” of the “SCREEN
SETUP” menu the picture does not
fill the screen.
There is no picture from your VCR	• The DVD player must be in standby mode to view
		Additional
connected to the LINE IN jacks.	pictures from your VCR.
There is no sound.	• Re-connect the connecting cord securely.
	• The connecting cord is damaged.
	• The player is connected to the wrong input jack on the
	amplifier (receiver) (page 14).	Information
	• The amplifier (receiver) input is not correctly set.
	• The player is in pause mode or in Slow-motion Play mode.
	• The player is in fast forward or fast reverse mode.
	• If the audio signal does not come through the DIGITAL
	AUDIO OUT (OPTICAL or COAXIAL) jack, check the
	audio settings (page 65).
Sound is noisy.	• When playing a CD with DTS sound tracks, noise will
	come from the LINE OUT L/R (AUDIO) jacks (page 36)
	or DIGITAL AUDIO OUT (OPTICAL or COAXIAL)
	jack.
The sound volume is low.	• The sound volume is low on some DVDs. The sound
	volume may improve if you set “Audio DRC” to “Wide
	Range” (page 66).

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Troubleshooting

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