Sony D350P, SLV-D550P operating instructions 114, Operation Symptom Remedy

Operation

Symptom	Remedy
The disc does not play.	• The disc is turned over.
	• Insert the disc with the playback side facing down on the
	disc tray.
	• The disc is skewed.
	• The player cannot play certain discs (page 6).
	• The region code on the DVD does not match the player.
	• Moisture has condensed inside the player (page 3).
	• The player cannot play CD-Rs, CD-RWs, or DVD-Rs that
	are not finalized (page 7).
	• Make sure the TV / DVD·VIDEO switch is set correctly.
	• Select correctly VIDEO or DVD with SELECT DVD/
	VIDEO button.
The MP3 audio track cannot be	• The DATA CD is not recorded in the MP3 format that
played (page 89).	conforms to ISO9660 Level 1/Level 2.
	• The MP3 audio track does not have the extension “.MP3.”
	• The data is not formatted in MP3 even though it has the
	extension “.MP3.”
	• The data is not MPEG1 Audio Layer 3 data.
	• The player cannot play audio tracks in MP3PRO format.
The JPEG image file cannot be	• The DATA CD is not recorded in JPEG format that
played.	conforms to ISO9660 Level 1/Level 2.
	• The JPEG image file does not have the extension “.JPG”
	or “.JPEG.”
	• The data is not formatted in JPEG even though it has the
	extension “.JPG” or “JPEG.”
	• Length or width of the image is more than 4720 dots.
The title of the MP3 audio album/	• The player can only display numbers and alphabet. Other
track or JPEG image album/file is not	characters are displayed as asterisks.
correctly displayed.
The disc does not start playing from	• Program play, shuffle play, or repeat play, has been
the beginning.	selected (pages 81, 83, 84).
	• Resume play has taken effect (page 35).
The player starts playing the disc	• The disc features an auto playback function.
automatically.
Playback stops automatically.	• While playing discs with an auto pause signal, the player
	stops playback at the auto pause signal.
You cannot perform some functions	• Depending on the disc, you may not be able to do some
such as stop, search, slow-motion	operations. See the operating manual that comes with the
play, repeat play, shuffle play, or	disc.
program play.

114

Troubleshooting