Additional Information

Troubleshooting

If you have any questions or problems not covered below, please consult your nearest Sony service facility.

Clock Power

Playback

Symptom

Remedy

The ?/1ON/STANDBY switch

• Connect the mains lead to the mains securely.

does not function.

 

The power is turned on but the

• Moisture condensation has occured. Turn the power

VCR does not operate.

off, unplug the mains lead and leave the VCR to dry

 

for over four hours.

The clock has stopped and

• The clock stops if the VCR is disconnected from the

“–:– –” lights in the display

mains for more than eight hours. Reset the clock (and

window.

timer).

The playback picture does not

• Make sure the TV is set to the video channel. If you are

appear on the TV screen.

using a monitor, set it to video input.

 

• If you made connections using the aerial cable only,

 

make sure the RF channel number is set correctly for

 

your area.

The playback picture has no

• Set the PAL/MESECAM option in the SET UP MENU

colour or unusual colour.

according to your local colour system.

 

 

The picture or sound is distorted. •

Adjust the tracking with the TRACKING +/– buttons.

 

• Make sure the colour system is set to the system that

 

 

the tape was recorded in.

 

• If you made connections using the aerial cable only,

 

 

make sure the TV system is set correctly for your area.

 

 

The picture is not clear, or a

• The video heads are dirty (page 52). Clean the video

message appears indicating that

 

heads using the Sony T-25CLD, T-25CLW or E-25CLDR

the video heads need cleaning.

 

video head cleaning cassette. If these cleaning cassettes

 

 

are not available in your area, have the heads cleaned

 

 

at your nearest Sony service facility (a standard service

 

 

charge will be required). Do not use a commercially

 

 

available liquid type cleaning cassette other than

 

 

Sony’s, as they may damage the video heads.

 

• If a message appears, this indicates that the Head

 

 

Condition Sensor has detected dirty video heads.

 

 

Follow the on-screen message. For details about the

 

 

Head Condition Sensor, see page 52.

 

• The video heads may have to be replaced. Consult

 

 

your local Sony service facility for more information.

The picture rolls vertically

• Adjust the vertical hold control on the TV or monitor.

during picture search.

 

 

The picture has no sound.

• The tape is defective.

 

• If you made A/V connections, check the audio cable

 

 

connection.

 

• If you made connections using the aerial cable only,

 

 

make sure the TV system is set correctly for your area.

The sound is unstable or has an

• When you play a tape with the same sound recorded

echo.

 

on both the hi-fi and normal sound tracks, make sure

 

 

the AUDIO MIX option in the SET UP MENU is set to

 

 

OFF (SLV-ED85PS/TH only).

50Additional Information