Additional Information

Troubleshooting

If you have any questions or problems not covered below, please consult your nearest Sony service facility.

Power

Playback

Symptom

Remedy

The ON/STANDBY switch

• Connect the mains lead to mains securely.

does not function.

 

 

 

The power is turned on but the

• Moisture condensation occurs. Turn the power off,

unit does not operate.

unplug the mains lead and leave the unit to dry for

 

over one hour.

The playback picture does not

• Make sure the TV is set to the video channel. If you are

appear on the TV screen.

using a monitor, set it to video input.

 

 

The picture is not clear.

• Adjust the tracking with the TRACKING NORM/

 

SLOW ?//buttons.

 

• Make sure the colour system is correctly set to the

 

system that the tape was recorded in.

 

• The video heads are dirty (see below). Clean the video

 

heads using the Sony V-25CL video head cleaning

 

cassette. If this cleaning cassette is not available in your

 

area, have the heads cleaned at your nearest Sony

 

service facility (a standard service charge will be

 

required). Do not use a commercially available wet-

 

type cleaning cassette, as it may damage the video

 

heads.

 

• The video heads may have to be replaced. Consult

 

your local Sony service facility for more information.

 

 

 

The picture rolls vertically

• Adjust the vertical hold control on the TV or monitor.

 

during picture search.

 

 

 

 

 

The picture has no sound.

• The tape is defective. Use a new tape.

 

 

 

 

The sound is unstable or has an

• When you play a tape with the same sound recorded

 

echo.

on both the hi-fi and normal sound tracks, make sure

 

 

the AUDIO MIX option in the SET UP MENU is set to

 

 

OFF.

 

 

 

Symptoms caused by contaminated video heads

• Normal picture

• Rough picture

• Unclear picture

• No picture (or

 

 

 

black & white

 

 

 

screen appears)

initial

terminal

42Additional Information