Additional Information

Troubleshooting

If you have any questions or problems not covered below, please consult your nearest Sony service facility.

 

Symptom

Remedy

 

 

 

 

The ?/1 (on/standby)

• Connect the mains lead to the mains securely.

 

switch does not

 

 

function.

 

 

 

 

Power

The power is turned on

• Moisture condensation has occurred. Turn the power off,

but the VCR does not

unplug the mains lead and leave the VCR to dry for over

operate.

three hours.

 

 

 

 

The VCR is plugged in

• Set POWER SAVE in the OPTIONS-2 menu to OFF (see

 

but the display window

page 73).

 

remains dark.

 

 

 

 

Clock

The clock has stopped

• The clock stops if the VCR is disconnected from the mains

and “–:– –” appears in

for more than one hour. Reset the clock (and timer).

the display window.

 

 

 

 

 

The playback picture

• Make sure the TV is set to the video channel. If you are

 

does not appear on the

using a monitor, set it to video input.

 

TV screen.

• If the VCR is connected to the TV with the Scart cable, make

 

 

sure the VIDEO indicator is lit in the display window. Use

 

 

the tTV/VIDEO button on the remote commander to light

 

 

up the VIDEO indicator.

 

 

 

 

The picture is not clear.

• If your TV is connected to the VCR with both Scart and

 

 

aerial cables, make sure the RF channel is set to OFF (see

 

 

page 19).

 

 

• Existing broadcasts may interfere with the VCR. Reset the

Playback

 

RF channel output of your VCR.

 

Troubleshooting). Clean the video heads using the Sony T-

 

 

• Adjust the tracking with the PROGRAM +/– buttons on the

 

 

VCR.

 

 

• The video heads are dirty (see the last page of

 

 

25CLD, E-25CLDR, or T-25CLW video head cleaning

 

 

cassette. If these cleaning cassettes are not available in your

 

 

area, have the heads cleaned at your nearest Sony service

 

 

facility (a standard service charge will be required). Do not

 

 

use a commercially available liquid type cleaning cassette

 

 

other than Sony’s, as it may damage the video heads.

 

 

• The video heads may have to be replaced. Consult your

 

 

local Sony service facility for more information.

 

 

 

 

The picture has no

The COLOUR SYSTEM option in the OPTIONS-1 menu is set

 

colour.

to the wrong position. Set the option to conform to the system

 

 

that the tape was recorded in.

 

 

 

76Troubleshooting