Additional Information

Troubleshooting

If you have any questions or problems not covered below, please consult your nearest Sony service facility.

 

Symptom

Remedy

 

 

 

 

 

The ?/1 (on/standby)

Connect the mains lead to the mains securely.

 

switch does not function.

 

 

 

 

 

 

Power

The power is turned on

Moisture condensation has occurred. Turn the power off,

but the VCR does not

 

unplug the mains lead and leave the VCR to dry for over

 

 

 

operate.

 

three hours.

 

 

 

 

The VCR is plugged in

• Set POWER SAVE in the USER SET menu to OFF (see

 

but the display window

 

page 70).

 

remains dark.

 

 

 

 

 

Clock

The clock has stopped

• The clock stops if the VCR is disconnected from the mains.

the display window.

 

Reset the clock (and timer).

 

and “– –:– –” appears in

 

 

The playback picture

Make sure the TV is set to the video channel. If you are

 

Additional

 

 

 

 

does not appear on the

 

using a monitor, set it to video input.

 

 

 

TV screen.

If the VCR is connected to the TV with the Scart cable,

 

 

 

 

 

make sure the VIDEO indicator is lit in the display

 

 

 

 

 

window. Use the t TV/VIDEO button on the remote

 

Information

 

 

 

commander to light up the VIDEO indicator.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The picture is not clear.

Existing broadcasts may interfere with the VCR. Reset the

 

 

 

 

 

RF channel output of your VCR (see page 22).

 

 

 

 

• Adjust the tracking with the PROGRAM +/– buttons on the

 

 

 

 

 

VCR.

 

 

 

 

• The video heads are dirty (see the last page of

 

 

Playback

 

Troubleshooting). Clean the video heads using a Sony

 

 

 

video head cleaning cassette. If a Sony cleaning cassette is

 

 

 

 

 

 

 

 

 

 

not available in your area, have the heads cleaned at your

 

 

 

 

 

nearest Sony service facility (a standard service charge will

 

 

 

 

 

be required). Do not use a commercially available liquid

 

 

 

 

 

type cleaning cassette other than Sony’s, as it may damage

 

 

 

 

 

the video heads.

 

 

 

 

The video heads may have to be replaced. Consult your

 

 

 

 

 

local Sony service facility for more information.

 

 

 

 

 

 

 

 

 

 

 

The picture rolls

Adjust the vertical hold control on the TV or monitor.

 

 

 

vertically during picture

 

 

 

 

 

 

 

search.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The picture has no

The tape is defective.

 

 

 

sound.

If you made A/V connections, check the audio cable

 

 

 

 

 

connection.

 

 

 

 

 

 

 

 

 

 

 

 

 

continued

 

 

 

 

 

 

 

 

77

 

 

 

Troubleshooting