Additional Information

Troubleshooting

If you have any questions or problems not covered below, please consult your nearest Sony service facility.

 

Symptom

Remedy

 

 

 

 

 

 

 

 

The ?/1ON/STANDBY

• Connect the mains lead to the mains securely.

 

 

 

switch does not function.

 

 

 

 

Power

 

 

 

 

 

The power is turned on but the

Moisture condensation has occurred. Turn the power off, unplug the

 

 

 

 

 

 

VCR does not operate.

 

mains lead and leave the VCR to dry for over three hours.

 

 

 

 

 

 

 

 

The VCR is plugged in but the

• Set POWER SAVE in the OPTIONS-2 menu to OFF (see page 79).

 

 

 

display window remains dark.

 

 

 

 

 

 

 

 

 

Clock

The clock has stopped and “–

• The clock stops if the VCR is disconnected from the mains for more

 

 

window.

 

than one hour. Reset the clock (and timer).

 

 

 

:– –” appears in the display

 

 

 

 

 

 

 

 

 

 

The playback picture does not

Make sure the TV is set to the video channel. If you are using a

 

 

 

appear on the TV screen.

 

monitor, set it to video input.

 

 

 

 

• If the VCR is connected to the TV with the Scart cable, make sure the

 

 

 

 

 

VIDEO indicator is lit in the display window. Use the t TV/VIDEO

 

 

 

 

 

button on the remote commander to light up the VIDEO indicator.

 

 

 

 

 

 

 

 

The picture is not clear.

• If your TV is connected to the VCR with both Scart and aerial cables,

 

 

 

 

 

make sure the RF channel is set to OFF (see page 15).

 

 

 

 

• Existing broadcasts may interfere with the VCR. Reset the RF channel

 

 

 

 

 

output of your VCR.

 

 

Playback

The picture rolls vertically

• Adjust the tracking with the TRACKING +/– buttons.

 

InformationAdditional

Adjust the vertical hold control on the TV or monitor.

 

 

 

• The video heads are dirty (see the last page of Troubleshooting). Clean

 

 

 

 

 

the video heads using the Sony T-25CLD, E-25CLDR, or T-25CLW

 

 

 

 

 

video head cleaning cassette. If these cleaning cassettes are not

 

 

 

 

 

available in your area, have the heads cleaned at your nearest Sony

 

 

 

 

 

service facility (a standard service charge will be required). Do not use

 

 

 

 

 

a commercially available liquid type cleaning cassette other than

 

 

 

 

 

Sony’s, as it may damage the video heads.

 

 

 

 

• The video heads may have to be replaced. Consult your local Sony

 

 

 

 

 

service facility for more information.

 

 

 

 

 

 

 

 

 

during picture search.

 

 

 

 

 

 

 

 

 

 

The picture has no sound.

• The tape is defective.

 

 

 

 

• If you made A/V connections, check the audio cable connection.

 

 

 

 

 

 

 

 

The sound is unstable or has

• When you play a tape with the same sound recorded on both the hi-fi

 

 

 

an echo.

 

and normal audio tracks, make sure AUDIO MIX in the OPTIONS-1

 

 

 

 

 

menu is set to OFF.

 

 

 

 

 

 

 

 

 

The sound from a tape

Adjust the tracking.

 

 

 

recorded with the VCR is not

The video heads are dirty. Clean the video heads using the Sony

 

 

 

in stereo or the STEREO

 

T-25CLD, E-25CLDR, or T-25CLW video head cleaning cassette as

 

 

 

indicator in the display

 

explained above.

 

 

 

window is flashing.

 

 

 

 

 

 

 

 

 

 

continued

Troubleshooting 85