Troubleshooting

Before contacting us, please check the following again. If the trouble persists, please contact your local Sony Sales office or Dealer.

Start the supplied software SRP-X700P Manager and check the settings of the SRP-X700P. Check the following if the problem still cannot be solved.

Symptom

 

Cause/Remedy

 

 

 

Power is not turned on.

Power cord is disconnected.

 

 

Firmly insert the power cord fully into the AC IN terminal and wall outlet.

 

 

 

No sound is output.

Input fader is decreased.

 

 

Increase the input fader.

 

• Master volume is decreased.

 

 

Increase the master volume.

 

ROUTING setup is incorrect.

 

 

Set the ROUTING correctly using the SRP-X700P Manager.

 

 

 

No microphone sound is output.

MIC/LINE selector button is set to LINE.

 

 

Set the MIC/LINE selector button to MIC.

 

 

 

Sound is distorted.

The LINE equipment is connected to MIC5/LINE 1 IN and MIC6/LINE 2 IN terminals

 

 

while the MIC/LINE selector button is set to the MIC position.

 

 

Set the MIC/LINE selector button to LINE.

 

 

 

No video comes out.

Video input signal setup is incorrect.

 

 

Set the video input signal correctly again.

 

 

 

The SRP-X700P cannot be controlled

The cable routing method does not satisfy the specifications of this unit.

by RS-232C.

The RS-232C parameter settings do not satisfy the specifications of this unit.

 

 

Connect cables following the instructions for “REMOTE RS-232C Terminal” described on

 

 

page 9.

 

 

 

PROTECTION indicator remains lit.

When DC voltage appears in the SPEAKER terminal due to failure.

 

 

Set the POWER button switch to OFF.

 

• If the heat sink temperature inside the amplifier exceeds the specified value.

 

 

The connected speaker impedance is too low.

 

 

Set the POWER button to OFF and connect the SRP-X700P to a speaker having the

 

 

correct impedance.

 

 

Air intake and exhaust holes (on the right and left sides of the SRP-X700P) are choked

 

 

by dust.

 

 

Clean the air intake and exhaust holes by removing dust with a vacuum cleaner.

 

• Speaker terminal is short-circuited.

 

 

Set the POWER button switch to OFF and remove the cause of the short-circuit.

 

 

 

 

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