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Sony I cannot transfer content between my phone and the computer, when using a USB cable, I cannot use Internet-based services, Error messages

Models: 1264-0772 1264-0773 1264-0774 1264-0775 ST21A ST21i

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I cannot transfer content between my phone and the computer,

when using a USB cable

The software or the USB drivers have not been properly installed. Go to

www.sonymobile.com for more detailed installation instructions and troubleshooting

sections.

I cannot use Internet-based services

Make sure your subscription covers data downloads and that the Internet settings in your

phone are correct. See Internet and messaging settings on page 31 for more

information on how to enable data traffic, data roaming, and download Internet settings.

Contact your network operator for more information about your subscription settings.

Error messages

No network coverage

•Your phone is in Airplane mode. Make sure Airplane mode is turned off.

•Your phone is not receiving any network signal, or the received signal is too weak.

Contact your service provider and make sure that the network has coverage where you

are.

•The SIM card is not working properly. Insert your SIM card in another phone. If this

works, it is probably your phone that is causing the problem. In this case, contact the

nearest Sony service center.

Emergency calls only

You are within range of a network, but you are not allowed to use it. However, in an

emergency, some network operators allow you to call the international emergency

number 112. See Emergency calls on page 34 for more information.

SIM card locked

You have entered your PIN incorrectly 3 times in a row. To unlock the phone, you need

the PUK provided by your operator.

SIM card is PUK locked

You have entered your PUK (Personal Unblocking Key) incorrectly 10 times in a row.

Please contact your service provider.

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Contents

Main Contents Getting started...............................................................................8 Getting to know your phone.........................................................12 Calling..........................................................................................34 Contacts ......................................................................................39 Page Page Page Important information Android what and why? Applications Getting started Assembly Page Turning the phone on and off Setup guide Screen lock Accounts and services Google account Microsoft Exchange ActiveSync account Facebook account SyncML account Getting to know your phone Phone overview Using the keys Battery Charging the battery Battery LED status Improving battery performance Using the touchscreen Zooming Scrolling Sensors Home screen Widgets Timescape Friends widget Timescape Share widget Rearranging your Home screen Changing the background of your Home screen Accessing and using applications Application screen Opening and closing applications Recently used applications window Application menu Rearranging your Application screen Status and notifications Checking notifications and ongoing activities Phone settings menu Typing text On-screen keyboard Using the on-screen keyboard Application bar Using the Gesture input function to write words Phonepad Using the Phonepad Keyboard and Phonepad settings Text input settings Customizing your phone Adjusting the volume Time and date Ringtone settings Screen settings Phone language Flight mode Memory Memory card Formatting the memory card Using a headset with your phone Internet and messaging settings Controlling data usage Turning off data traffic Data roaming Network settings Calling Emergency calls Call handling Recent calls Voicemail Multiple calls Conference calls Call settings Barring calls Rejecting a call with a message Forwarding calls Showing or hiding your phone number Fixed Dialing Numbers Contacts Transferring contacts to your new phone Transferring contacts using a PC Using the PC Companion program to transfer contacts Transferring contacts using an Apple Mac computer Transferring contacts using synchronization accounts Contacts screen overview Managing your contacts Avoiding duplicate entries in the Contacts application Groups Favorites Communicating with your contacts The quick contact menu Sharing your contacts Backing up contacts Page Messaging Using text and multimedia messaging Text and multimedia message options E-mail Using e-mail Page Page Using email accounts Gmail and other Google services Page Google Talk Getting started with Google Play Downloading from Google Play Before you download applications Clearing your application data Permissions Installing applications not from Google Play PlayNow service Before you download content Downloading from the PlayNow service Getting organized Calendar Alarm clock Page Page Scanning with the NeoReader application NeoReader application menu overview Synchronizing data on your phone Synchronizing with Google Synchronizing your corporate email, calendar and contacts Synchronizing with Facebook inside your Xperia phone Synchronizing using SyncML Page Connecting to wireless networks Wi-Fi Before using Wi-Fi Advanced Wi-Fi settings Wi-Fi network status Wi-Fi sleep policy Sharing your phones mobile data connection Page Web browser Browsing the web Search and address bar Navigating web pages Managing bookmarks Page Managing text and images Multiple windows Downloading from the web Browser settings Auto-fitting web pages Auto-filling text Plugin settings Music Copying media files to your memory card Using the music player Music player overview Page Music player widget Discovering related audio content Playing music in random order Playlists Page Identifying music using TrackID technology Using TrackID technology results Page Using the FM radio FM radio overview Moving between radio channels Using your favorite radio channels Making a new search for radio channels Switching between the speaker and the handsfree Identifying radio tracks using TrackID Taking photos and recording videos Camera controls overview Adding the geographical position to your photos Using still camera settings Still camera settings overview Scenes Exposure value Metering White balance The white balance setting adjusts the color balance according to the lighting conditions. Self-timer Tips on using the camera Using the video camera Using video camera settings Video camera settings overview Scenes Exposure value Metering White balance Self timer Capturing method Viewing photos and videos in Gallery Working with albums Working with batches of content in Gallery Working with photos in Gallery Viewing your photos on a map Working with videos Page Bluetooth wireless technology Naming your phone Pairing with another Bluetooth device Sending and receiving items using Bluetooth technology Page Connecting your phone to a computer Transferring and handling content using a USB cable Transferring files using Media transfer mode via Wi-Fi PC Companion Media Go Page Using location services to find your position Using GPS Getting the best performance Google Maps Viewing your friends locations with Google Latitude Using Google Maps to get directions Using the Navigation application Locking and protecting your phone IMEI number SIM card protection Setting a screen lock Page Updating your phone Updating your phone wirelessly Updating your phone using a USB cable connection Page Phone settings overview Page Status and notification icons overview Status icons Notification icons Page Application overview Page User support Troubleshooting My phone is not working as expected Resetting the phone I cannot charge the phone No battery charging icon appears when phone starts charging I cannot transfer content between my phone and the computer, when using a USB cable I cannot use Internet-based services Error messages No network coverage Emergency calls only Page Legal information Sony ST21i/ST21a This is an Internet version of this publication. 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