Troubleshooting

My phone is not working as expected

If you experience problems with your phone, check these tips before you try anything else:

Restart your phone.

Remove and re-insert the battery and SIM card. Then restart your phone.

Update your phone. Updating your phone ensures optimal performance and provides the latest enhancements. See Updating your phone on page 116 for more information.

Reset your phone.

Be patient while resetting your phone. Restarting the phone during a reset procedure may damage the phone permanently.

Resetting the phone

You can reset your phone to its original settings. When you perform a factory data reset, you reset the phone to the state it was in before you turned it on for the first time, and all personal data is erased. You can also reset the phone to the original settings without erasing your personal data. Before you perform a reset, make sure to back up any important data saved on your phone.

To reset the phone without erasing personal data

To avoid permanent phone damage, do not restart the phone while a reset procedure is underway.

1From your Home screen, tap .

2Find and tap Settings > Backup & reset.

3Tap Settings reset > Reset phone.

4To confirm, tap Reset settings.

To perform a factory data reset

To avoid permanent phone damage, do not restart the phone while a reset procedure is underway.

1From your Home screen, tap .

2Find and tap Settings > Backup & reset.

3Tap Factory data reset > Reset phone.

4To confirm, tap Erase everything.

I cannot charge the phone

The charger is not properly connected or the battery connection is poor. Remove the battery and clean the connectors.

No battery charging icon appears when phone starts charging

It may take a few minutes before the battery icon appears on the screen.

The battery performance is low

Follow our smart tips on how to get more out of your battery. See Improving battery performance on page 15.

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Sony ST26i, 1265-9041, 1265-9045, 1265-9044, 1265-9043 manual Troubleshooting

1265-9044, 1265-9041, 1265-9043, ST26i, 1265-9045 specifications

The Sony ST26i, also known as Xperia J, is a smartphone that exemplifies the blend of style and functionality. With its sleek design and compact form factor, the Xperia J offers an attractive choice for users seeking portability without compromising on performance.

One of the most notable features of the Xperia J is its 4.0-inch TFT display. The screen boasts a resolution of 480 x 854 pixels, providing vibrant colors and decent visibility, even in outdoor settings. The compact size makes it easy to handle, perfect for one-handed use, while still delivering a satisfactory viewing experience for photos, videos, and apps.

Powering the Xperia J is a Qualcomm Snapdragon S1 processor, which ensures a smooth performance for everyday tasks. The device comes with 512MB of RAM, allowing for efficient multitasking, albeit with some limitations when running multiple heavy applications simultaneously. The phone supports 4GB of internal storage, expandable via microSD card, giving users the option to store more media and apps.

In terms of camera capabilities, the Xperia J features a 5-megapixel rear camera that is equipped with autofocus and LED flash, enabling users to capture decent images in various lighting conditions. The camera also supports video recording at 720p, which enhances the overall multimedia experience. For selfies and video calls, the front-facing VGA camera provides basic functionality.

The Xperia J runs on Android 4.0 Ice Cream Sandwich, allowing users to access a wide range of applications through the Google Play Store. The user interface is customized by Sony, offering a unique look and feel with added features that enhance usability.

Connectivity options on the Xperia J include 3G support, Wi-Fi, Bluetooth 4.0, and GPS, ensuring users remain connected wherever they go. The device is powered by a removable 1750mAh battery, providing adequate battery life to get through the day with moderate use.

Overall, the Sony ST26i Xperia J is a solid entry-level smartphone that caters to users looking for a stylish device with essential features. Its combination of a compact design, decent display, and basic smartphone functionalities make it a suitable option for first-time smartphone users or those looking for a secondary device.