The source sound input from the HDMI jack is not output from the receiver or the TV speaker.

Check the HDMI connection.You cannot listen to the Super Audio CD by connecting HDMI.

Depending on the playback component, you may need to set up the component. Refer to the operating instructions supplied with each component.

The left and right sounds are unbalanced or reversed.Check that the speakers and components are connected correctly and securely.Adjust the balance parameters using the LEVEL menu.There is severe hum or noise.

Check that the speakers and components are connected securely.

Check that the connecting cords are away from a transformer or motor, and at least 10 feet away from a TV set or fluorescent light.

Move your audio components away from the TV.

The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol.

There is no sound, or only a very low- level sound is heard from the center/ surround/surround back speakers.

Select a CINEMA STUDIO EX mode (page 52).Adjust the speaker level (page 31).

Make sure the center/surround speakers are set to either “SMALL” or “LARGE” (page 39).

Make sure the surround back speaker is set to “YES” (page 39).
There is no sound from the surround back speaker.

Some discs have no Dolby Digital Surround EX flag even though the packages have Dolby Digital Surround EX logos. In this case, select “SB ON” (page 37).

There is no sound from the sub woofer.Check that the sub woofer is connected correctly and securely.Make sure you have turned on your sub woofer.Make sure the sub woofer is set to “YES” (page 39).There is no sound from the sub woofer depending on the sound field.The surround effect cannot be obtained.Make sure the sound field function is on (press MOVIE, or MUSIC).

Sound fields do not function for signals with a sampling frequency of more than 48 kHz.

Dolby Digital or DTS multi channel sound is not reproduced.

Check that the DVD, etc. you are playing is recorded in Dolby Digital or DTS format.

When connecting the DVD player, etc., to the digital input jacks of this receiver, check the audio setting (the settings for the audio output) of the connected component.

Information Additional

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