Troubleshooting

If you run into any problems using this unit, use the following checklist. Should any problem persist, consult your nearest Sony dealer.

Common

The unit is not turned on.

,Charge the battery of the unit.

,The unit is not turned on while charging. Remove the unit from the battery charging stand and then turn on the unit.

Sound skips or the correspondence distance is short.

,If a device that generates electromagnetic radiation, such as a wireless LAN, other BLUETOOTH device(s), or a microwave oven is nearby, move away from such sources.

,Remove any obstacle between this unit and other BLUETOOTH device or move away from the obstacle.

,Locate this unit and other BLUETOOTH device(s) as near as possible.

,Re-position this unit.

Cannot make the BLUETOOTH connection.

,Check that this unit is turned on.

,Check that the BLUETOOTH connecting device is turned on and the BLUETOOTH function is on.

,Connection with the BLUETOOTH device may not be memorized on this unit. Make the BLUETOOTH connection from the BLUETOOTH device to this unit soon after pairing is complete.

,This unit or BLUETOOTH connecting device is in sleep mode.

,The BLUETOOTH connection is terminated. Make the BLUETOOTH connection again.

Cannot operate the unit. (Connection has hung up.)

,Press the RESET button. Pairing information is not deleted by this operation.

Pairing cannot be done.

,Bring this unit and the BLUETOOTH device closer together.

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