Resources for Additional Help and Support

An automated tutorial library that contains interactive, easy-to-understand lessons on using your computer’s hardware and software features.

Links that enable you to:

quickly find the nearest Sony service center locations.

arrange for repairs or check repair status.

review warranty information.

e-mail your question or comments to the Sony Customer Information Services Center.

check pricing and availability for products, accessories and parts, as well as purchase online.

access the Sony Solutions Knowledge Base, a database that contains answers to many frequently asked questions.

Sony Customer Information Services Center

If other support options do not resolve your issue, you can contact a Sony Support representative directly.

Before making a call to the Sony Customer Information Services Center, have this basic information readily available.

1VAIO® computer system type.

2Model number.

3Serial number*.

Example:

4Operating system.

5Hardware feature or software program that has a problem. (See the online VAIO® Computer User Guide for the appropriate software technical support information.)

6Brief description of the issue.

For VAIO® computers purchased in the U.S. and Canada, contact a Sony Support representative at 1-888-476-6972.

*The serial number is located on the back panel of your computer. The serial number is on a white barcode label.

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Sony VGC-RA700 quick start Sony Customer Information Services Center, Example

VGC-RA700 specifications

The Sony VGC-RA700 is a powerful desktop computer that was designed for users seeking high performance combined with an elegant aesthetic. Released in the mid-2000s, it highlights Sony's commitment to quality and cutting-edge technology. One of the standout features of the VGC-RA700 is its multimedia capabilities. Equipped with an Intel Pentium 4 processor, it provides robust computing power suitable for both everyday tasks and resource-intensive applications.

It comes with 1GB of RAM, which can be expanded for improved multitasking. The system is ideal for users who enjoy gaming, video editing, or graphics-intensive applications. The VGC-RA700's storage options include a spacious 250GB hard drive, allowing users to store a significant amount of data, from media files to games and software applications.

One of the key technologies utilized in the VGC-RA700 is its dual-layer DVD burner. This feature not only allows users to create high-quality DVDs but also offers the ability to burn dual-layer discs, effectively doubling the storage capacity. The system also includes a Sony Memory Stick slot, making it easy to transfer photos and videos directly from compatible devices.

The VGC-RA700 is designed with a distinctive and modern aesthetic, featuring a sleek black chassis that integrates seamlessly into any home or office environment. Its intelligent cooling system ensures that the components remain at optimal temperatures, reducing noise levels and enhancing reliability.

Furthermore, the system is equipped with a variety of connectivity options. It features multiple USB ports, both 2.0 and 1.1, along with FireWire ports for connecting external devices. The inclusion of integrated 802.11b/g Wi-Fi makes it easy for users to connect to the internet without the need for cumbersome cables.

Audio is another strong suit of the VGC-RA700, with high-quality sound output provided through its integrated audio system. The system supports a range of audio formats and can easily connect to external speakers or home theater systems for an enhanced audio experience.

Overall, the Sony VGC-RA700 is a versatile and well-designed desktop computer that caters to a variety of user needs, making it a strong choice for anyone seeking a comprehensive multimedia solution. Whether for gaming, work, or entertainment, this machine excels in bringing both performance and entertainment together.