Requesting Assistance or Service
Before calling for assistance or service, please check “Troubleshooting” on page 19. It may save you the cost of a service call. If you still need help, follow the instructions below.
1. If you need assistance* …
Call the Whirlpool Customer Interaction Center telephone number. Dial 
U.S.A.:
and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a designated service company in your area.
If you prefer, write to:
Whirlpool Corporation
Customer Interaction Center
553 Benson Road
Benton Harbor, MI
Please include a daytime phone number in your correspondence.
2. If you need service* …
Whirlpool has a nationwide network of designated Whirlpool service companies. Whirlpool desig-
nated service technicians are
trained to fulfill the product warranty and provide after- warranty service, anywhere in the United
States. To locate the designated Whirlpool service company in your area, call our Consumer Assistance Center telephone number (see Step 1) or look in your tele- phone directory Yellow Pages under:
• WASHING MACHINES & | |
MAJOR, SERVICE & REPAIR | DRYERS, SERVICE & REPAIR |
- See: Whirlpool Appliances or | - See: Whirlpool Appliances or |
Authorized Whirlpool Service | Authorized Whirlpool Service |
(Example: XYZ Service Co.) | (Example: XYZ Service Co.) |
3.If you need FSP® replacement parts …
FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your WHIRLPOOL® appliance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new WHIRLPOOL appliance.
To locate FSP replacement parts in your area, refer to Step 2 or call the Whirlpool Consumer Assistance Center number in Step 1.
* When asking for help or service:
Please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See page 2.) This information will help us respond properly to your request.
20
