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Troubleshooting

Computer

What should I do if my computer won't start?

❑Make sure the computer is securely plugged into a power source and turned on. Make sure the power indicator shows the power is on.

❑Make sure the optical disc drive (if applicable) is empty.

❑If the computer is plugged into a power strip or uninterruptible power supply (UPS), make sure the power strip or UPS is turned on and working.

❑Confirm that the built-in monitor is plugged into an appropriate power source and turned on.

❑Make sure the brightness and contrast controls are adjusted correctly.

❑Condensation may cause the computer to malfunction. If this occurs, do not use the computer for at least one hour.

❑Remove any extra memory modules you may have inserted since purchase.

❑Confirm that the computer is not in Standby mode by pressing any key on the keyboard.