Symptom | Cause/remedy |
Unit does not respond | c While the player is connected to a computer, the unit is in data |
to controls. | transfer mode and no operation is possible at the player. Disconnect |
| the player from the computer. |
| c When the player is removed from the cradle or when the USB cable |
| is disconnected from the cradle, data about transferred files are |
| updated. The update process takes about 40 seconds for every 100 |
| songs. The actual time will differ depending on the number of |
| genres, artists, albums, and total number of songs. |
| c If the POWER/HOLD switch on the player or the HOLD switch on |
| the remote control is set to HOLD, no operation is possible. Cancel |
| the HOLD mode. |
|
|
The player does not | c If the player has ceased to operate normally, for example due to |
operate normally | exposure to static electricity, disconnect the AC adapter, wait about |
| 30 seconds, and then try the operation again. |
| c Press the reset button. |
|
|
The unit becomes warm. | c When used for an extended period, the temperature of the unit will |
| rise. This is not a defect. |
|
|
No sound. | c Confirm that the headphone connector is inserted correctly. |
| c When playback is paused, fast forwarded, or rewound, sound output |
| can become faint or stop. |
| c If a device is plugged into the LINE OUT connector on the cradle, |
| there will be no sound from the headphones. |
| c At the lowest volume setting, there is no sound. Raise the volume |
| setting. |
| c The player cannot play music while connected to a computer. In |
| such a case, there will be no sound from a device connected to the |
| LINE OUT connector on the cradle. To use the LINE OUT |
| connector, disconnect the USB cable. |
|
|
Cannot change the volume. | c If AVLS is enabled, the volume will not go beyond a certain |
| threshold. Check the AVLS setting (page 24). |
| c If the POWER/HOLD switch on the main unit or the HOLD switch |
| on the remote control is set to HOLD, no operation is possible. |
| Cancel the HOLD mode. |
|
|
information Other
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