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Sony VGN-FJ series Troubleshooting, ❑Troubleshooting PC Cards (page 117), ❑Troubleshooting Printers (page 129), ❑Troubleshooting the modem (page 118)

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Troubleshooting

Troubleshooting

This section describes how to solve common problems you might encounter when using your computer. Many problems have simple solutions. Try these suggestions before contacting VAIO-Link.

❑Troubleshooting the optical disc drive (page 114)❑Troubleshooting PC Cards (page 117)❑Troubleshooting the modem (page 118)❑Troubleshooting Wireless LAN (page 120)❑Troubleshooting Power Management (page 123)❑Troubleshooting External Displays (page 124)❑Troubleshooting Sound (Speaker) (page 126)❑Troubleshooting Sound (Microphone) (page 127)❑Troubleshooting Floppy Disks (page 128)❑Troubleshooting Printers (page 129)❑Troubleshooting i.LINK Devices (page 131)❑Troubleshooting the Built-in MOTION EYE Camera (page 132)

Contents

V G N - F J s e r i e s n 2 N Contents n 3 N n 4 N Troubleshooting the Built-inMOTION EYE Camera Before Use Notice ENERGY STAR Documentation Non-printedDocumentation My Club VAIO User Guide ❑Accessories ❑Software Help and Support Center Help and Support Center Further Sources Online Help Ergonomic Considerations Viewing angle of the computer's display Lighting Positioning an external display Getting Started Locating Controls and Ports n 14 N Front n 15 N n 16 N Back n 17 N Right n 18 N Left n 19 N Bottom About the Indicator Lights Connecting a Power Source To use the AC adapter Using the Battery Pack To install the battery pack To charge the battery pack n 24 N To remove the battery pack Shutting Down Your Computer Safely To shut down your computer Using Your VAIO Computer Using the Keyboard n 29 N Using the Touch Pad Using Special-functionButtons Using the Built-inMOTION EYE Camera Using the Optical Disc Drive To insert a disc n 34 N 4Close the tray by pushing it in gently n 35 N Reading and Writing CDs and DVDs n 36 N Notes on writing data onto a disc ❑Do not strike or shake the computer while writing data onto a disc Deactivate the screen saver and exit Do not use Do not switch power modes while using the Notes on playing DVDs WinDVD ❑Close all open applications before playing a DVD movie ❑Deactivate the screen saver and exit anti-virussoftware before playing a disc ❑Do not switch power saving modes while the computer is playing a DVD To play an audio CD To copy files to a CD-RWor CD-R To play a DVD To copy files to a DVD-Ror DVD-RW Using PC Cards To insert a PC Card n 42 N To remove a PC Card Using the Memory Stick Media To insert a Memory Stick media using the Memory Stick media slot To view the contents of the Memory Stick media To format a Memory Stick media To remove a Memory Stick media using the Memory Stick media slot Using the Internet To connect a telephone cable To set up a dial-upconnection to the Internet Using Wireless LAN (WLAN) n 50 N Communicating without an Access Point (Ad-hoc) To communicate without an Access Point (ad-hoc) n 53 N 13Enter exactly the same Network key again, for confirmation Select the check box at the bottom of the screen 15Click OK To disconnect from a computer-to-computer (ad-hoc)network Communicating with an Access Point (Infrastructure) To connect to a wireless network n 57 N Wireless LAN Channel Selection In an 802.11b/g configuration, channel 1 to 13 can be used (a) With an Access Point ("Infrastructure") ❑The channel used will be the channel selected by the Access Point (b) Without an Access Point ("ad-hoc") n 58 N Using Peripheral Devices Connecting a Port Replicator To attach your computer to the port replicator n 62 N 6Turn on the computer To disconnect your computer from the port replicator Connecting External Speakers To connect external speakers Connecting an External Display To connect a computer display To connect a multimedia computer display To connect a TV to the computer n 69 N To connect a projector Selecting Display Modes To select a display Using the Multiple Monitors Function To select the Multiple Monitors mode Connecting an External Microphone To connect an external microphone Connecting a Universal Serial Bus (USB) Device To connect a USB mouse To connect a USB floppy disk drive To disconnect a USB floppy disk drive Connecting a Printer To connect a printer using the USB port To connect a printer using the printer port Connecting an i.LINK Device To connect a digital video camera recorder Connecting to a Network (LAN) n 83 N Customizing Your VAIO Computer Setting the Password To add the power-onpassword To change or remove the power-onpassword Setting Up Your Computer with VAIO Control Center To use VAIO Control Center Using the Power Saving Modes To activate Standby mode To return to Normal mode To change the Standby mode settings To activate Hibernate mode n 93 N Managing Power with VAIO Power Management To activate VAIO Power Management To restore the default settings To activate a VAIO Power Management power scheme Upgrading Your VAIO Computer Adding and Removing Memory Page To change or add a memory module Page 9Reinsert the battery and turn on the computer To view the amount of memory Precautions On Handling the LCD Screen On Using the Power Source On Handling Your Computer Page On Using the Built-inMOTION EYE Camera On Handling Floppy Disks On Handling Discs On Using the Battery Pack On Using Headphones On Handling Memory Stick Media On Handling the Hard Disk To avoid damaging your hard disk Troubleshooting Troubleshooting the optical disc drive I cannot play a DVD ❑Change the resolution under Control Panel - Display to a lower resolution ❑If you see video but cannot hear sound, check all of the following: ❑Make sure the mute setting is off on your DVD player ❑Check the Master Volume settings of the Sounds and Audio Device Properties I cannot play a DVD when using two screens Windows Media Player The reading speed of CD/DVD-RWsis very slow The disc tray does not eject even when the eject button is pressed The disc tray ejects even when it has been locked into place Troubleshooting PC Cards Troubleshooting the modem My modem connection is slow Troubleshooting Wireless LAN The data transfer speed is slow I cannot access the Internet To check the status of the Wireless Zero Configuration service To activate the Wireless Zero Configuration service Troubleshooting Power Management To restore the computer to its normal operating stability Troubleshooting External Displays The external display with the DVI-Dport does not display properly 2Click the Appearance and Themes icon 3Click the Display icon The Display Properties window appears 4Click the Settings tab Troubleshooting Sound (Speaker) Troubleshooting Sound (Microphone) Troubleshooting Floppy Disks To set the floppy disk drive to A Troubleshooting Printers Enable bidirectional support Troubleshooting i.LINK Devices Troubleshooting the Built-inMOTION EYE Camera Movie playback shows dropped frames when my computer is running on the battery The images captured by the built-inMOTION EYE camera flicker I cannot use the built-inMOTION EYE camera 2 Click the Performance and Maintenance icon 4 Click Device Manager on the Hardware tab 5 Double-click Imaging devices Support Options Sony Support Information e-Support Can I submit my questions at any time Is there a cost involved for using e-Support Trademarks