Troubleshooting
Why won't my computer enter Standby or Hibernate mode?The computer may become unstable if the operating mode is changed before the computer completely enters Standby or Hibernate.
To restore the computer to normal operating stability
1Close all open programs.
2Click Start, Turn Off Computer, and then Restart.
3If the computer does not restart, press the Ctrl+Alt+Delete keys simultaneously.
In the Windows Task Manager window, select Restart from the Shut Down menu to restart the computer.
4If this procedure does not work, press and hold the power button or slide and hold the power switch until the computer turns off.
What should I do if the battery indicator is flashing and my computer won't start?
❑This symptom could be due to the battery pack not being installed properly. To resolve this symptom, switch off the computer and remove the battery pack. Then install the battery pack to the computer again. For details, see Installing the Battery Pack (page 18).
❑If the symptom persists after performing the above, it means the installed battery pack is not compatible. Remove the battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, visit the Sony online support Web site.