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Using your VAIO computer

Troubleshooting the optical disc drive

My optical disc drive tray does not open

❑Make sure the computer is turned on and press the disc eject button*.

❑Go to Start > My Computer. Right-click the optical disc drive and select Eject.

❑Make sure the computer is not in Standby or Hibernate mode.

❑If this does not work, try the following:

Turn off the computer and insert a sharp, pointed object (for example a paperclip) into the manual eject hole* on the optical disc drive to slide out the tray.

* The location of the eject button and hole depends on the model of your computer. See the printed Specifications sheet for details on your model.

I cannot play a disc

❑After inserting the disc, wait for a few seconds for the system to detect it before you try to access it.

❑Make sure the label of the disc is facing up.

❑If the disc requires software, make sure the software is installed according to the instructions of the program.

❑Check the volume of your speakers.

❑Clean the disc with an appropriate cleaner.

❑Make sure your computer is running on AC power supply only and try the disc again.

❑There may be condensation in the drive. Remove the disc and leave the drive open for approximately one hour. Remove the battery while you wait for the condensation to disappear.