Manuals / Brands / Computer Equipment / Laptop / Sony / Computer Equipment / Laptop

Sony VGN-UX400 Troubleshooting, ❑Battery (page 151), ❑Display (page 164), ❑Computer (page 141), ❑Printing (page 170), ❑Speakers (page 172), ❑Keyboard (page 175)

1 196

Download 196 pages, 1.97 Mb

n139 N

Troubleshooting

This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. Try these suggestions before visiting the Sony online support Web site at the following URLs: http://esupport.sony.com/EN/VAIO/ for customers in USA

http://www.sony.ca/support for customers in Canada

http://esupport.sony.com/ES/VAIO/ for customers in Spanish speaking Latin American countries or areas http://esupport.sony.com/ES/VAIO/BR/ for customers in Brazil

❑Computer (page 141)❑System Security (page 150)❑Battery (page 151)❑Built-in MOTION EYE Camera (page 153)❑Networking (page 156)❑Bluetooth Technology (page 159)❑Optical Discs (page 163)❑Display (page 164)❑Printing (page 170)❑Microphone (page 171)❑Speakers (page 172)❑Pointing Device (page 173)❑Keyboard (page 175)❑Floppy Disks (page 176)❑Audio/Video (page 177)

Contents

Page n 2 N Contents About the Indicator Lights Holding Your Computer Connecting a Power Source n 3 N n 4 N n 5 N Before Use ENERGY STAR Using the Power Saving Modes (page 115) Documentation VAIO Recovery Center User Guide 1 Click Start and Help and Support 2 Click Manuals & Specifications 3 Click VAIO Recovery Center User Guide SmartWi Help and Support Help and Support To access Help and Support, click Start and Help and Support ❑Manuals & Specifications ❑VAIO Support ❑VAIO Registration ❑Extended Service Plan Getting Started Locating Controls and Ports n 14 N Front n 15 N n 16 N n 17 N Back n 18 N Right n 19 N Left n 20 N Bottom n 21 N About the Indicator Lights n 23 N Holding Your Computer n 25 N ❑Vertical orientation Connecting a Power Source To use the AC adapter Using the Battery Pack To install the battery pack To charge the battery pack n 29 N To remove the battery pack Shutting Down Your Computer Safely To shut down your computer Using Your VAIO Computer Using the Keyboard Using the Touch Panel n 35 N Using Touch Commands VAIO TOUCH COMMAND Setting Up Your Computer with VAIO Control Center Using the Pointing Device n 37 N Using Special-functionButtons Blocking Unintentional Operations n 40 N The components to be locked by this function are as follows: ❑Touch panel ❑Keyboard ❑Left button Using the Built-inMOTION EYE Camera n 42 N To capture a still image To capture a movie Using the Memory Stick Media To insert a Memory Stick media To view the contents of the Memory Stick media To format a Memory Stick media Close To remove a Memory Stick media Using the Internet Using Wireless LAN (WLAN) n 52 N n 53 N Communicating without an Access Point (Ad-hoc) To communicate without an access point (ad-hoc) n 56 N Communicating with an Access Point (Infrastructure) The access point will select which channel to use on an infrastructure network To connect to a wireless network To stop wireless LAN communication Using the Bluetooth Functionality To start Bluetooth communications Notes on using the Bluetooth functionality Page Bluetooth Security To communicate with another Bluetooth device To see the help file To stop Bluetooth communications To connect the headset with your computer To disconnect the headset from your computer Using Peripheral Devices Connecting the Port Replicator n 69 N Locating Ports on the Port Replicator To attach your computer to the port replicator Page n 72 N 6Turn on the computer To disconnect your computer from the port replicator Connecting the Display/LAN Adapter Connecting an Optical Disc Drive To connect an optical disc drive To disconnect an optical disc drive Connecting External Speakers To connect external speakers Connecting an External Display To connect a computer display To connect a multimedia computer display To connect a TV to your computer n 82 N To connect a projector Selecting Display Modes To select a display Using the Multiple Monitors Function To select the Multiple Monitors mode Connecting an External Microphone To connect an external microphone Connecting a Universal Serial Bus (USB) Device To connect a USB mouse To connect a USB floppy disk drive To disconnect a USB floppy disk drive Connecting a Printer To connect a printer using the USB port Connecting an i.LINK Device Connecting to a Network (LAN) Customizing Your VAIO Computer Setting the Password To add the power-onpassword (machine password) To add the power-onpassword (user password) To change or remove the power-onpassword (machine password) To change or remove the power-onpassword (user password) Adding the Hard Disk Password To add the hard disk password To change the hard disk password To remove the hard disk password To add the Windows password To change the Windows password To remove the Windows password Using Fingerprint Authentication Precautions on Using Fingerprint Authentication Erasing the Enrolled Fingerprints (page 113) To enroll a fingerprint Page Page Logging Onto Your System Logging onto Windows All Programs Protector Suite QL Power-onSecurity feature Using the Password Bank Using the File Safe Feature Using the Application Launcher To erase the enrolled fingerprints Setting Up Your Computer with VAIO Control Center To use VAIO Control Center Using the Power Saving Modes To activate Sleep mode To return to Normal mode To change the Sleep mode settings To activate Hibernate mode Managing Power with VAIO Power Management To select a power plan To change the power plan settings To start VAIO Power Management Viewer To change the power scheme To view performance with the power scheme modified with VAIO Power Management Precautions On Handling the LCD Screen On Using the Power Source On Handling Your Computer Sony Support Information (page 180) On Using the Built-inMOTION EYE Camera On Handling Floppy Disks On Handling Discs On Using the Battery Pack Page On Using Headphones On Handling Memory Stick Media On Using the Folding Stand 2Fold both ends of the stand inwards On Using the Adapter Holding Band On Using the Wrist Strap On Replacing the Multi-pointerCap On Updating Your Computer Troubleshooting Page Computer What should I do if a BIOS error appears when I turn on my computer System Time What should I do if my computer or software stops responding Alt If your computer does not turn off, press the Ctrl Delete To restore your computer to normal operating stability Enter Onetime Password System Disabled Num Lk Caps Lock What should I do if my game software does not work or it keeps crashing What should I do if I cannot remember the BIOS password Why does it take time before my computer starts VAIO Original Screen Saver F11 How do I reduce the volume of the recovery partition System Recovery Options 3Select your keyboard layout from the drop-downlist and click Next 4Select your operating system and click Next 5Click VAIO Recovery Center How do I check the volume of the recovery partition Manage Computer Management Disk Management Storage System Security To download and install the latest security update Battery Should I be concerned that the installed battery pack is warm Can my computer enter Hibernate mode while using battery power Using Hibernate Mode (page 118) Built-inMOTION EYE Camera Why do the images captured by the built-inMOTION EYE camera flicker LightSource Flickness Why can't I use the built-inMOTION EYE camera Control Panel Hardware and Sound Device Manager 2 Double-click Imaging devices Networking What should I do if I cannot access the Internet Why is the data transfer speed slow How do I avoid data transfer interruptions What are channels Why does the network connection stop when I change the encryption key Bluetooth Technology What should I do if other Bluetooth devices cannot connect to my computer Standard Low Default level Why is my Bluetooth connection slow Why can't I connect to service supported by the target Bluetooth device Can I use a device with Bluetooth technology on airplanes Why can't I connect to a Bluetooth device in Personal Area Network User mode Why can't I use the Bluetooth utility software when I switch a user Log Off Optical Discs Display How do I change the screen resolution on my TV screen 2 Click Display Settings Resolution How do I switch the display output from my screen to TV See Selecting Display Modes (page 84) Why doesn't my screen display a video To change the screen resolution, follow these steps: What should I do if my screen is dark What should I do if the LCD brightness of my screen changes 3Click Change advanced power settings. The Power Options window appears 4Select the Advanced settings tab Why can't I use my touch panel Medium (16 bit) What should I do if the external display remains blank How do I run Windows Aero 2Click Customize colors under Appearance and Personalization 4Select Windows Aero from the Color scheme options on the Appearance tab Windows Help and Support Printing Microphone Speakers Pointing Device How do I calibrate the touch panel 1Click Start, All Programs, Touch Panel, and Calibration What should I do if I cannot show the hidden taskbar with the stylus Touch Panel Calibration Keyboard Floppy Disks Audio/Video Memory Stick Media Peripherals Support Options Sony Support Information Page Customer Information Center Page Program Support Information America Online® (Dial-Up) AOL® Toolbar AOL® Instant Messenger™ Bluetooth™ Utility Program Support Information Click to DVD® software DVgate Plus™ software InstantOn Intel® PROSet/Wireless Software LocationFree Player 60-DayTrial Version of Microsoft® Office Microsoft® Internet Explorer, Movie Maker, Media Player, Works Microsoft® Streets & Trips A comprehensive trip planning software 14-DayTrial Version of Napster® Norton 360™ All in One Security QuickBooks Free Starter Edition QuickBooks Deluxe Roxio® Easy Media Creator® 9 Suite SafeIT-DigitalDocument Shredder SmartWi™ Connection Utility SonicStage Mastering Studio™ software VAIO® Camera Capture Utility VAIO® Camera Utility VAIO® Control Center VAIO® Edit Component VAIO® Hardware Diagnostic VAIO® HDD Protection VAIO Launcher VAIO Media™ software VAIO® Security Center VAIO Smart Network VAIO® Touch Launcher VAIO Video & Photo Suite VAIO® Wireless Switch Setting Utility WinDVD® software for VAIO® computers Xdrive™ Zoom Utility