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Troubleshooting

What should I do if my game software does not work or it keeps crashing?

❑Check the web site of the game if there are any patches or updates to download.

❑Make sure you have installed the latest video driver.

❑On some VAIO models, the graphics memory is shared with the system. The optimal graphic performance in this case is not guaranteed.

What should I do if I cannot remember the power-on password?

If you have forgotten the power-on password, contact an authorized Sony Service Center to reset it. A reset fee will be charged. To find the nearest center or agent, see Sony Support Information (page 216).

Why doesn't my screen turn off after the automatic turn-off time has passed?

The VAIO original screen saver disables the timer setting, which you can select using the Windows power options, for your screen to turn off.

Select a screen saver other than the VAIO original screen saver.