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Troubleshooting

How do I output the Dolby Digital or DTS sound through an HDMI-compatible device?

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The HDMI output port is functional only when your computer is in SPEED mode.

To output the Dolby Digital or DTS sound from a disc through an HDMI-compatible device connected to your computer, follow these steps:

1Click Start and Control Panel.

2Click Hardware and Sound.

3Click Manage audio devices under Sound.

4On the Playback tab, select the HDMI icon and click Properties.

5Click the Supported Formats tab.

6Click to select the DTS Audio and Dolby Digital check boxes.

7Click OK.

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If the Dolby Digital or DTS output is connected to a device that does not support it, the device will not play any sound. In such a case, cancel the DTS Audio and Dolby Digital check boxes.

Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as those recorded with the AVCHD digital video camcorder?

Playing high-definition videos requires substantial hardware resources, such as CPU, GPU, or system memory performance on your computer. During the video playback, some operations and/or functions may become unavailable, and sound interruptions, dropped frames, and playback failure may occur depending on your hardware specifications.