Troubleshooting
If the projector appears to be operating erratically, try to diagnose and correct the problem, using the following guide. If the problem still persists, consult with qualified Sony personnel.
Symptom | Cause | Remedy |
The power is not turned on. | The power has been turned off and on | Wait for about 90 seconds before turning on the |
| with the I / u key at a short interval. | power (see page 21 (EN)). |
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| The lamp cover is detached. | Close the lamp cover securely (see page 33 (EN)). |
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| The air filter cover is detached. | Close the air filter cover securely (see page |
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| 34 (EN)). |
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No picture and no sound. | Cable is disconnected. | Check that the proper connections have been |
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| made (see pages 18 (EN) to 20 (EN)). |
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| Wrong connection. | Check that the proper connections have been |
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| made (see pages 18 (EN) to 20 (EN)). |
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| Input selection is incorrect. | Select the input source correctly using the INPUT |
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| key (see page 21 (EN)). |
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No picture or no sound. | Either the picture or the sound is cut off. | Press the MUTING keys to release the muting |
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| function (see page 22 (EN)). |
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No picture. | The computer signal is not set to output | Set the computer signal to output to external |
| to external monitor. | monitor (see page 18 (EN)). |
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| The computer signal is set to output to | Set the computer signal to output only to external |
| both the LCD of the computer and | monitor (see page 18 (EN)). |
| external monitor. |
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The picture is noisy. | Noise may appear on the background | Change the desktop pattern on the connected |
| depending on the combination of the | computer. |
| numbers of dot input from the connector |
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| and numbers of pixel on the LCD panel. |
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When inputting sound through | Monaural sound is being input through | Input stereo sound. |
the |
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comes through one channel |
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only. |
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The picture from the | The 75Ω termination switch on the | Set the 75Ω termination switch to ON. |
connector is too bright. | bottom is set to OFF. |
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The picture from | The 15k RGB signal is input. | Input the correct signal. This unit does not accept |
connector is colored strange. |
| the 15k RGB signal (see page 28 (EN)). |
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STATUS in the SET SETTING menu has | Set STATUS in the SET SETTING menu to ON | |
appear. | been set to OFF. | (see page 29 (EN)). |
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Color balance is incorrect. | Picture has not been adjusted properly. | Adjust the picture (see pages 25 (EN) and |
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| 26 (EN)). |
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| Projector is set to wrong color system. | Set COLOR SYS in the PICTURE CTRL menu to |
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| match the color system being input (see page 26 |
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| (EN)). |
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The picture is too dark. | Contrast or brightness has not been | Adjust the contrast or brightness in the PICTURE |
| adjusted properly. | CTRL menu properly (see page 25 (EN)). |
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The picture is not clear. | Picture is out of focus. | Adjust the focus (see page 22 (EN)). |
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| Condensation has occurred on the lens. | Leave the projector for about two hours with the |
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| power on (see page 31 (EN)). |
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| (Continued) |
35 (EN)