Support and maintenance

Help for your device

Use the Help application in your device to read Get started guide and User guide, get to know icon glossary, view your usage and customize your features of Verizon mobile, and watch help videos and other product-related information.

To access the Help application

1From your Home screen, tap .

2Find and tap , then select the required help item.

Make sure that you have a working Internet connection, preferably over Wi-Fi®, to limit data traffic charges when using the Help application.

Help in menus and applications

Some applications and settings have help available in the options menu, which is normally indicated by in the specific applications.

Help us improve our software

You can enable the sending of usage info from your device so that Sony Mobile can receive anonymous bug reports and statistics that help improve our software. None of the information gathered includes personal data.

To allow the sending of usage info

1 From your Home screen, tap .

2Find and tap Settings > About phone > Usage info settings.

3 Mark the Send usage info checkbox if it is not already marked.

4 Tap Agree.

Media Formats

Audio Playback

Decoder format

Supported in file format

 

 

 

 

AAC (AAC-LC, AAC+,

3GPP (.3gp, 3gpp), MP4 (.mp4, .m4a),

 

eAAC+, AAC-ELD)

ADTS (.aac)

 

 

 

 

AMR-NB, AMR-WB

3GPP (.3gp, .3gpp), MP4 (.mp4, .m4a),

 

 

AMR (.amr, .awb)

 

 

 

 

FLAC

FLAC (.flac), Matroska (.mka)

 

 

 

 

MIDI

SMF (.mid), XMF (.xmf), Mobile XMF

 

 

(.mxmf), OTA (.ota), RTTTL (.rtttl), RTX

 

 

(.rtx), iMelody (imy)

 

 

 

 

MP3

MP3 (.mp3)

 

 

 

 

PCM

WAV (.wav)

 

 

 

 

Vorbis

OGG (.ogg), Matroska (.mkv)

 

 

 

 

WMA

ASF (.wma)

 

 

 

Audio Recording

Encoder format

Supported in file format

 

 

 

 

AAC (AAC-LC, AAC+,

3GPP (.3gp, .3gpp), MP4 (.mp4, .m4a)

 

AAC-ELD)

 

 

 

 

 

AMR (AMR-NB, AMR-

3GPP (.3gp, .3gpp), MP4 (.mp4, .m4a),

 

WB)

AMR (.amr)

 

 

 

 

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Sony Z3v manual Support and maintenance, Help for your device, Help in menus and applications, Help us improve our software

Z3v specifications

The Sony Z3v, a flagship smartphone released by Sony, represents a significant advancement in mobile technology. Designed with a focus on performance, efficiency, and user experience, this device showcases a multitude of features that cater to both everyday users and tech enthusiasts alike.

One of the standout characteristics of the Sony Z3v is its 5.2-inch Full HD display. With a resolution of 1920 x 1080 pixels and a pixel density of around 424 ppi, the screen delivers vibrant colors and sharp images, making it perfect for multimedia consumption. Moreover, the device boasts TRILUMINOS™ technology and the X-Reality™ engine, enhancing visual clarity and color accuracy, and providing an immersive viewing experience.

Under the hood, the Z3v is powered by a Qualcomm Snapdragon 801 processor, complemented by 3GB of RAM, ensuring smooth performance and efficient multitasking. The device runs on Android, providing users with access to a plethora of apps and features. With an internal storage capacity of 32GB, expandable via microSD, users can enjoy ample space for their photos, music, and videos.

Photography enthusiasts will appreciate the Z3v's impressive 20.7-megapixel rear camera, equipped with Sony’s G Lens and an Exmor RS sensor. This combination enables stunning photo capture even in low-light conditions and offers a range of features, including HDR and burst shooting. The 2.2-megapixel front-facing camera ensures great selfies and smooth video calls.

One of the defining characteristics of the Sony Z3v is its robust design. The device features a water-resistant and dustproof construction, rated at IP68, allowing it to withstand immersion in water up to 1.5 meters for 30 minutes. This durability makes the phone highly suitable for active lifestyles. Additionally, the glass and aluminum design exudes a premium feel, making the Z3v both stylish and resilient.

Sony has also integrated innovative audio technologies into the Z3v, including High-Resolution Audio support and DSEE HX technology, which enhances music playback quality. Coupled with a strong battery life of up to two days thanks to a 3200 mAh battery, the Z3v ensures you remain connected without the constant worry of recharging.

In summary, the Sony Z3v combines cutting-edge technology with a user-friendly experience. Its stunning display, powerful performance, top-notch camera capabilities, and durable design make it a device worth considering for anyone in the market for a reliable smartphone.