Troubleshooting

This chapter lists some problems that you might encounter while using your EDGE PC Card. Some problems require you to contact your service provider, but most of the problems you can easily correct yourself.

Wireless Manager Icon Errors

 

 

 

 

 

appears

Indicates that the Radio is turned off. Right click the CMI,

in the task bar

select Radio Settings from the sub menu, select On.

 

 

 

 

 

 

 

 

 

 

 

 

appears

Indicates that the EDGE PC Card cannot find a network, there

in the task bar

is no network within range or the received signal is too weak.

 

 

 

 

 

 

You have to move to get a stronger signal.

 

 

 

 

 

 

 

 

 

 

 

 

A signal is

Indicates that a GSM network is present, but no GPRS service

 

 

 

 

 

 

 

 

 

 

present but you

is available. This can be caused by: no GPRS service in the area,

can’t connect to

you are roaming on a network for which no GPRS roaming

the GPRS

agreement exists or there is a temporary fault on the network.

network

Contact your network operator for more details.

 

 

 

 

 

 

 

 

 

 

 

 

appears

EDGE PC Card isn't present, please insert.

in the task bar

 

 

 

 

 

 

 

 

Software Errors

Grey menu

Grey text indicates a function that is temporarily unavailable, for

options in the

example due to your subscription or due to a certain setting which

software

has not been turned on.

applications

 

 

 

Error Messages

General

Modem not Check that the radio is turned on.

responding....

Error

Dial-Up fails Try to connect again.

42Troubleshooting