Error 650: The

Incorrect User ID and/or password. Re enter correctly.

 

 

Remote Access

 

 

 

 

server is not

 

 

 

 

responding

 

 

 

 

during dial-up

 

 

 

 

 

 

 

 

 

Error 720:

The service is not supported by the SIM, usually appears when you

 

 

No PPP control

are trying to connect to GPRS Internet. Contact service provider

 

 

protocols

to enable GPRS Internet access on SIM card

 

 

configured

 

 

 

 

during dial-up

 

 

 

 

 

 

 

 

Windows® 2000

 

 

 

 

 

 

 

 

Error 619:

An ISDN mode (V110 or V120) has been selected when creating

 

 

The port is

a connection, but is not supported by the network.

 

 

disconnected

Select Analogue mode when creating the connection in the

 

 

during dial-up

Connection Wizard.

 

 

 

 

 

 

 

Error 691:

The domain name entry is incorrect.

 

 

Access denied,

Correct the domain name entry or delete if not required.

 

 

user name and

 

 

 

 

password

 

 

 

 

incorrect on the

 

 

 

 

domain during

 

 

 

 

dial-up

 

 

 

 

 

 

 

 

 

Error 718:

This error indicates a PPP conversation started, but it was

 

 

The card was

terminated because the remote server did not respond within

 

 

unable to dial

an appropriate time. This can be caused by poor line quality or

 

 

during dial-up

a problem with the server (ISP). This error can occur when your

 

 

 

modem has connected to the ISP and has sent a username

 

 

 

and password, but there is no response from the server.

 

 

 

Wait a few minutes and try again.

 

 

 

 

 

 

All Windows® Operating Systems

 

 

 

 

 

 

Error 734: The PPP link

The APN entry is incorrect, the signal is weak or the

 

control protocol was

connection is lost whilst dialling.

 

terminated during dial-up

If you are experiencing problems contact your network

 

 

 

operator and check the APN.

 

 

 

 

Error 678: Computer

Either: Service is not supported by SIM (usually for CSD)

 

you are dialing is not

or the computer is not answering.

 

responding during dial-up

Check SIM settings with your service provider if necessary.

 

 

 

Make sure that the server you are dialing is OK.

 

 

 

If you are unsure which speed to choose from the Speed tab,

 

 

 

start with Analogue 9600, and check to see if it works. Once

 

 

 

your connection works on Analog, you can try the V110/V120

 

 

 

settings to see if faster speeds are available. V110/V120

 

 

 

also connects faster than analog. When roaming you may

 

 

 

need to repeat this procedure to adapt your settings to the

 

 

 

capability of the local network operator.

 

 

 

 

 

44Troubleshooting