2.4 Service and Support

2.4.1 Web Pages

Visit the Sony Ericsson M2M extranet web site for the following information:

Where to buy wireless modems or for recommendations concerning accessories and components

Local contact details for customer support in your region

FAQs (frequently asked questions)

Access to the Sony Ericsson extranet site requires a user account and password. Accounts can be arranged through your local account manager.

The extranet web site address is:

https://extranet.sonyericsson.com/collaborationarea/m2m/default.aspx

2.4.2 AT Commands Manual

The AT Commands Manual provides users with all the AT commands that can be used with the wireless modem. AT commands appear in logical groups and contain the command, a description of its functionality and an example of use.

2.4.3 M2mpower Application Guide

The M2mpower Application Guide provides users with all the information they need to build an application using the M2mpower support environment. This manual is supplied as part of the M2mpower package.

2.4.4 Developer’s Kit

Sony Ericsson provides the developer’s kit to get you started quickly. The kit includes the following hardware which is required to begin the development of an application:

This Integrator’s Manual

RS232 cable

Developer’s kit hardware

Headset

Developer’s kit accessories

Antenna

Power supply

Make sure to order the M2M module(s) that are applicable to the needs of your organization. Also, ensure that you have computer or micro-controller. The AT command manual provides the necessary command and control reference to drive the module.

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