Troubleshooting

Some problems require that you call your service provider, but most of the problems you can easily correct yourself.

Before handing your phone in for repair, copy all saved files, messages and information to another device as content may be lost during repair.

Grey menu options

Grey text indicates a function that is temporarily unavailable. Since you cannot send themes, pictures and sounds that are copyright-protected, the Send menu may be unavailable.

The phone is slow to respond

Select and delete unwanted content by pressing and then restart the phone % 8 To turn the phone on and off.

No indication of charging

When you start charging a battery that is empty or a battery that has not been used for a long time, it may take up to 30 minutes before the battery icon appears in the screen.

If the setting for display light is power save, press to activate the screen for indication of charging.

The phone cannot be switched on/Flashing red light (LED)

Recharge the battery % 6 To insert the SIM card and charge the battery or % 73 Battery Use and Care.

Charging a non Sony Ericsson battery

If the battery you are using is not a Sony Ericsson approved battery % 73 Battery Use and Care.

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