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Sony Ericsson K310a Troubleshooting, Master reset, No indication of charging, Menu options appear in gray, The phone is working slowly, The wrong menu language is shown

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Troubleshooting

Some problems require you to call your service provider, but you can easily correct most of the problems yourself.

Before you take your phone in for repair, copy all saved items, messages and information to another device as content may be lost during repair. For more support, visit www.sonyericsson.com/support .

Menu options appear in gray

A service is not activated or your subscription does not support the function. Contact your service provider.

The phone is working slowly

Delete unwanted content and then restart the phone.

No indication of charging

The battery is empty or has not been used for a long time. It may take up to 30 minutes before the battery icon appears on the screen.

The phone cannot be turned on/Flashing red light (LED)

Recharge the battery % 9 To insert the SIM card and charge the battery.

Charging a non-Sony Ericsson battery

The wrong menu language is shown

%14 To change the phone language.

Master reset

Reset the phone by deleting changes you have made to settings, and content you have added or edited.

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This is the Internet version of the user’s guide © Print only for private use.

Contents

Page Page Page Page Page Getting to Know Your Phone Menu Overview Status Bar Icons User Guide Symbols Assembling Your Phone To insert the SIM card and charge the battery PIN To turn the phone on and off Settings General Setup Wizard To make and receive calls Navigating the Menus Activity Menu Shut Down Menu File Manager Languages Entering Letters and Characters To add words to the T9™ Text Input dictionary Spell Word Insert Options when entering letters Changing Style-Up™Covers Calling To turn off the microphone To use the loudspeaker during a voice call }More } Turn On Speaker or } Turn Off Speaker Missed calls Activity Menu Contacts To add a picture or a ringtone to a contact 1} Contacts and select the contact. } More } Edit Contact Picture Ringtone Add To copy SIM contacts to phone contacts 1} Contacts } Options } Advanced } Copy from SIM To always save to the SIM card 1} Contacts } Options } Advanced } Auto Save on SIM To send contacts Voicemail Forwarding Calls More Than One Call Conference calls To join the two calls into a conference call }More } Join Calls To add a new participant Add Call Additional Calling Functions Messaging Text Messaging (SMS) Advanced Edit Done 6 } Send While writing } More } To Picture Msg To save an item in a text message Use Save Picture Save Bookmark To save a selected message Picture Messaging (MMS) Voice Messages Email To reply to an email message Reply To save an item or attachment in an email message To delete email messages Mark for Deletion Imaging Camera and Video Recorder Pictures and Video Clips To view your pictures 1}Camera Pictures or }Organizer }File Manager }Pictures }View Horizontal To view your video clips PhotoDJ™ Entertainment Media Player PlayNow™ Ringtones, Melodies, Sounds and Alerts To turn the ringtone on or off To set the ringtone volume Sounds & Alerts Ring Volume To set the vibrating alert Themes, Games and Applications To download a game Games Go To To start and end an application 1} Organizer } File Manager } Applications and select Connectivity Settings Using Internet To start browsing To stop browsing }More } Exit Browser Options when browsing Sony Ericsson Synchronizing USB Cable File transfer Phone mode Phone Mode Infrared Port Update Service To use Update service over the air }Settings } General } Update Service to display options: Search For Update Software Version Reminder More Features Profiles To use profiles }Settings } General } Profiles: View And Edit Reset Profiles Calendar To add a new appointment 1} Organizer } Calendar and select a date } Select }New Appointment } Add To view an appointment Calendar settings }Organizer } Calendar } More and select an option: View Week Change Date Help 1}Organizer }Tasks and select a task }More }Reminders Notes To add a note }Organizer } Notes } New Note } Add, enter the note } Save To edit notes PIN Blocked To unblock your SIM card To edit your PIN 1} Settings } General } Locks } SIM Lock } Change PIN To turn the SIM card lock on or off Keypad lock To lock and unlock the keypad manually •Press } Lock Keys Unlock Automatic key lock Code Memo To open code memo for the first time 1}Organizer }Code Memo. Instructions appear }Continue To add a new code Code Memo }Continue } New Code } Add Troubleshooting To reset the phone 1 } Settings } General } Master Reset Reset Settings Reset All Error messages PUK blocked Phone locked Phone lock code Important Information Service and Support Page Page Guidelines for Safe and Efficient Use CHILDREN Power supply (Charger) Battery Personal medical devices Driving Antenna Efficient use Radio frequency (RF) exposure and SAR Accessible Solutions/Special Needs Disposal of old electrical & electronic equipment End User License Agreement Limited Warranty Conditions Page *EUROPEAN UNION (EU) Declaration of Conformity Index