Troubleshooting

 

• If you select Reset Settings, changed settings are

Emerg. calls only

deleted.

You are within range of a network, but you are not

• If you select Reset All, in addition to your

allowed to use it. Contact your service provider

changes to settings, all contacts, messages,

and make sure your subscription is correct. Some

personal data, and downloaded content, received

service providers allow emergency calls to the

or edited are also deleted.

international emergency number, for example,

To reset the phone

112 or 911. % 13 Emergency calls.

 

1 } Settings } General } Master Reset.No network
2 Select Reset Settings or Reset All.

There is no network within range or the received

3 When instructions appear } Continue.

signal is too weak. You have to move to get

If you select Reset All, content such as melodies and

a signal that is strong enough.

 

pictures that you have downloaded, received or edited

Wrong PIN/Wrong PIN2

are also deleted.

You have entered your PIN or PIN2 incorrectly.

Error messages

Enter the correct PIN or PIN2 } Yes

% 52 SIM card lock.

Insert SIMCodes do not match

There is no SIM card in the phone or you may

The two codes that you have entered do not match.

have inserted it incorrectly. Insert a SIM card

When you want to change a security code

% 6 To insert the SIM card and charge the battery.

(for example your PIN) you have to confirm

 

Insert correct SIM card

the new code by entering exactly the same

code again. % 52 SIM card lock.

The phone only works with certain SIM cards.

 

Verify whether you are using the correct operator

 

SIM card for your phone.

 

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