I cannot turn on the phone
Possible cause: The battery is discharged.
Solution: Recharge the battery
Solution: Turn the phone on with the charger attached. If the phone starts, restart the phone with no charger attached.
I cannot charge the phone or battery capacity is low
Possible cause: The charger is not properly connected to the phone.
Solution: Make sure that the charger connector clicks properly into place when connected % 5 To charge the battery.
Possible cause: The battery connection is poor.
Solution: Remove the battery and clean the connectors. You can use one of the following lightly soaked in alcohol; a soft brush, a cloth or a cotton bud. Make sure that the battery is completely dry before you put it back. Check that the battery connectors in the phone are not damaged.
Possible cause: The battery is worn out and needs to be replaced.
Solution: Try another battery and charger for the same phone model, or visit your retailer and ask them to verify if the battery and charger are working properly.
The phone turns itself off
Possible cause: The button has been pushed unintentionally.
Solution: Turn on the automatic key lock, or lock the keypad manually
Possible cause: The battery connection is poor.
Solution: Make sure the battery is inserted correctly % 5 To insert the battery.
I cannot use SMS/text messages on my phone
Possible cause: Settings are missing or incorrect.
Solution: Contact your network operator to find out the correct SMS service centre setting % 35 Text messaging (SMS).
Troubleshooting 83
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