I cannot charge the phone or battery capacity is low

The charger is not properly connected or the battery connection is poor. Remove the battery and clean the connectors.

The battery is worn out and needs to be replaced. See Charging the battery on page 7.

No battery icon appears when I start charging the phone

It may take a few minutes before the battery icon appears on the screen.

Some menu options appear in grey A service is not activated. Contact your network operator.

I cannot use SMS/text messages on my phone

Settings are missing or incorrect. Contact your network operator to find out the correct SMS service centre setting. See Text messages on page 30.

I cannot use picture messages on my phone

Your subscription does not include data capability. Settings are missing or incorrect. Please contact your network operator.

See Help in your phone on page 7 or go to www.sonyericsson.com/support to order settings and follow the instructions on the screen. See Settings on page 50.

How do I turn on and off T9 Text Input when writing?

When you enter text, press and hold

down . You will see at the top of the screen when T9 Text Input is activated.How do I change phone language?

1From standby select Menu > Settings > the General tab > Language > Phone language.

2Select an option.

Troubleshooting 67

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