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Sony Ericsson Consumer web site
On www.SonyEricsson.com there is a support section where help and tips are only a few clicks away. Here you find the latest software updates, tips on how to use your product more efficiently, function guides for some of the products and additional help when you require it.
Technical Assistance/Customer Service
•United States -
•Latin America -
•Canada -
•Other countries -
Accessible Solutions/Special Needs You can use your TTY terminal with your Sony Ericsson mobile phone (with the necessary accessory).
For information on Accessible Solutions for individuals with special needs call the Sony Ericsson Special Needs Center at
or visit the Sony Ericsson Special Needs Center at
Troubleshooting
This chapter lists some problems that you might encounter while using your phone. Some problems require that you call your service provider, but you can easily correct most of the problems yourself.
The phone cannot be switched on
Handheld phone
Recharge or replace the battery.
See “SIM card and battery information” on page 5.
No indication of charging
When you start charging a battery that is empty or a battery that has not been used for a long time, it may take up to 30 minutes before the battery icon appears in the display.
Menu language
If the display shows a language that you do not understand, you can always choose Automatic (determined by your SIM card) by pressing 
8888 
in standby. You can always choose English by pressing 
0000 
in standby.
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