To reset the phone
1From standby select Settings > the General tab > Master reset > Reset settings.
2Follow the instructions on the screen and select Continue.
I cannot charge the phone or battery capacity is low
The charger is not properly connected or the battery connection is poor. Remove the battery and clean the connectors.
The battery is worn out and needs to be replaced. See Charging the battery on page 7.
No battery icon appears when I start charging the phone
It may take a few minutes before the battery icon appears on the screen.
Some menu options appear in grey A service is not activated. Contact your network operator.
I cannot use SMS/text messages on my phone
Settings are missing or incorrect. Contact your network operator to find out the correct SMS service centre setting. See Text messages on page 31.
I cannot use picture messages on my phone
Your subscription does not include data capability. Settings are missing or incorrect. Please contact your network operator.
See Help in your phone on page 6 or go to www.sonyericsson.com/support, choose your phone model, then choose “Phone setup – MMS” and follow the instructions on the screen. See Settings on page 52.
How do I turn on and off T9 text input when writing a text message?
When you enter text, press and hold
down 
You will see “T9” at the top of the text message when T9 is activated.
How do I change phone language?
1From standby select Menu > Settings > the General tab > Language > Phone language.
2Select an option.
I cannot use the Internet
Your subscription does not include data capability. Internet settings are missing or incorrect. Please contact your network operator.
68Troubleshooting
This is the Internet version of the User's guide. © Print only for private use.