See Help in your phone on page 6 or go to www.sonyericsson.com/support, choose your phone model, then choose “Phone setup – WAP” and follow the instructions on the screen. See Settings on page 52.

The phone cannot be detected by other devices using Bluetooth wireless technology

You have not turned the Bluetooth function on.

Make sure that the visibility is set to show phone. See To receive an item on page 57.

I cannot synchronize or transfer data between my phone and my computer, when using the USB cable.

The cable or software that came with your phone has not been properly installed. Go to www.sonyericsson.com/support, choose your phone model, then choose Product information - Getting started. The Synchronizing the phone with a computer Getting started guide contains installation instructions and a troubleshooting guide.

Error messages

Insert SIM

There is no SIM card in your phone or you may have inserted it incorrectly.

See Charging the battery on page 7.

The SIM card connectors need cleaning. If the card is damaged, contact your network operator.

Insert correct SIM card

Your phone is set to work only with certain SIM cards. Check if you are using the correct operator SIM card.

Wrong PIN/Wrong PIN2

You have entered your PIN or PIN2 incorrectly.

Enter the correct PIN or PIN2

and select Yes. See To insert the SIM card and battery on page 5.

PIN blocked/PIN2 blocked

You have entered your PIN or PIN2 code incorrectly three times in a row.

To unblock, see SIM card lock on page 65.

Troubleshooting 69

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