Solution: Please contact your network operator.

Possible cause: Settings are missing or incorrect.

Solution: Make sure that Bluetooth is turned on and that your phone is visible to other users % 65 To show or hide your phone.

Solution: Go to

I cannot synchronize or transfer data

between my phone and my computer,

www.SonyEricsson.com/support,

when using the included USB cable

choose your phone model, then

Possible cause: The cable has not

 

choose “Phone setup – MMS” and

 

been properly detected and installed

follow the instructions % 60 Settings.

on your computer.

 

 

 

I cannot use the Internet

The software that came with your

 

Possible cause: Your subscription

phone has not been properly installed

on the computer.

 

does not include data capability.

 

 

 

Solution: Please contact your network

Solution: Go to

 

www.SonyEricsson.com/support,

 

operator.

 

choose your phone model, then choose

Possible cause: Internet settings are

“Product information” - “Getting started”.

missing or incorrect.

The guide “Synchronizing the phone

Solution: Go to

with a computer” contains installation

instructions and a troubleshooting

 

www.SonyEricsson.com/support,

 

guide, that may assist you in solving

choose your phone model, then

the problem.

 

choose “Phone setup – WAP” and

 

 

 

follow the instructions % 60 Settings.

Master reset

 

The phone cannot be detected by

The changes that you have made to

 

settings and the content that you have

other users via Bluetooth

Possible cause: You have not turned

added or edited, will be deleted.

 

 

 

Bluetooth on.

If you select Reset settings, the

 

 

changes that you have made to

 

 

settings will be deleted.

 

 

Troubleshooting

79

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