I cannot use the Internet
Your subscription does not include data capability. Internet settings are missing or incorrect. Please contact your network operator.
See Help in your phone on page 8 or go to www.sonyericsson.com/support to order Internet settings, and follow the instructions on the screen. See Settings on page 56.
The phone does not ring or rings too softly
Make sure that Silent mode has not been set to On. See To turn the ringtone off on page 54.
Check the ringtone volume. See To set the ringtone volume on page 53.
Check the profile. See To select a profile on page 66.
Check the call forwarding options. See To forward calls on page 34.
The phone cannot be detected by other devices using Bluetooth wireless technology
You have not turned the Bluetooth function on. Make sure that the visibility is set to show phone. See To turn the Bluetooth function on on page 56.
I cannot synchronize or transfer data between my phone and my computer, when using the USB cable.
The cable or software that came with your phone has not been properly installed. Go to www.sonyericsson.com/support to read Getting started guides which contain detailed installation instructions and troubleshooting guides.
I have forgotten my code memo passcode
If you forget your passcode, you must reset the code memo. This means that all entries in the code memo are deleted. The next time you enter the code memo, you must proceed as if you are opening it for the first time.
To reset code memo
1From standby select Menu > Organizer > Code memo.
2Enter any passcode to access the code memo. The checkword and codes that are then shown are incorrect.
4Reset code memo? appears.
5 Select Yes.
70Troubleshooting
This is the Internet version of the user's guide. © Print only for private use.