Keypad lock
You can set this lock to avoid accidental dialling. Incoming calls can be answered without unlocking the keypad.
Calls to the international emergency number 112 can still be made.
Troubleshooting
Some problems will require you to call your network operator.
For more support go to www.sonyericsson.com/support.
Common questions
To use the automatic keylock
1From standby select Menu > Settings
2Select an option.
To unlock the keypad manually
•From standby press any key and select Unlock > OK.
IMEI number
Keep a copy of your IMEI (International Mobile Equipment Identity) number in case your phone is stolen.
To view your IMEI number
•From standby press
, 
, 
, 
, 
.
Master reset
If you select Reset settings, the changes that you have made to settings will be deleted.
If you select Reset all, in addition to your changes to settings, all contacts, messages, personal data, and content that you have downloaded, received or edited will also be deleted.
To reset the phone
1From standby select Menu > Settings > the General tab > Master reset.
2Select an option.
3Follow the instructions that appear.
I cannot charge the phone or battery capacity is low
The charger is not properly connected or the battery connection is poor. Remove the battery and clean the connectors.
Troubleshooting 61
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