I cannot synchronise or transfer data between my phone and my computer, when using the USB cable.
The cable or software that came with your phone has not been properly installed. Go to www.sonyericsson.com/support to read Getting started guides which contain detailed installation instructions and troubleshooting guides.
I have forgotten my code memo passcode
If you forget your passcode, you must reset the code memo. This means that all entries in the code memo are deleted. The next time you enter the code memo, you must proceed as if you are opening it for the first time.
To reset code memo
1From standby select Menu > Organizer > Code memo.
2Enter any passcode to access the code memo. The checkword and codes that are then shown are incorrect.
4Reset code memo? appears.
5 Select Yes.
Where can I find the regulatory information such as my IMEI number if I cannot turn on my phone?
Error messagesThere is no SIM card in your phone or you may have inserted it incorrectly.
See To insert the SIM card on page 5.
The SIM card connectors need cleaning. If the card is damaged, contact your network operator.
Your phone is set to work only with certain SIM cards. Check if you are using the correct operator SIM card.
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