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Sony Ericsson Z500 Series Troubleshooting, Online services, Reset All, Master reset, Reset Settings, Online Services, Troubleshooting, }Connect } Online Services

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Online services

Online services are customized services offered by service providers, independently of mobile phones and mobile phone manufacturers.

A SIM card which supports online services works in the same way as a normal SIM card. When you have inserted your SIM card and turned on your phone, your service provider can download data to your SIM card. When you restart your phone after the first data download, a new submenu appears under the menu.

This menu only appears if your SIM card supports this service. Your phone may not support all of the services offered. Some operators may not use the name

Online Services.

To enter your new menu system

}Connect } Online Services.

Troubleshooting

Troubleshooting

Why doesn’t the phone work the way I want?

This chapter lists some problems that you might encounter while using your phone. Some problems require that you call your service provider,

but most of the problems you can easily correct yourself.

However, if you need to hand in your phone for repair, please note that you may lose information and content that you have saved in your phone. You are advised to make a copy of such information before handing your phone in for repair.

Master reset

You can return the phone to its original state by deleting the changes that you have made to settings, and the content that you have added or edited.

•If you select Reset Settings, the changes that you have made to settings will be deleted.

•If you select Reset All, in addition to your changes to settings, all contacts, messages, personal data, and content that you have downloaded, received or edited will also be deleted.

This is the Internet version of the user's guide. © Print only for private use.

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Contents

Page Getting started Getting to know your phone Imaging Connectivity More features Page Page Getting started Instruction icons SIM card SIM card and battery information Assembly To insert the SIM card and charge the battery Available services First-timeuse To start the setup wizard from the menu system 1} Settings } the General tab } Setup Wizard To make and receive calls To enter the desktop To replace the outer covers Getting to know your phone Flip open view Flip closed views Overview, menu Navigating the menus External display Phone language Help texts Shortcuts More options Entering letters Example: To add words to the T9 dictionary Spell Word Insert To select another writing method Options when entering letters To move a file to a folder File Manager Manage Files Move to Folder To create a subfolder Quick keys Entering letters }Hold }Retrieve }More Using multitap text input Calling Making calls Receiving calls Automatic redialing Making international calls Emergency calls Phonebook To select contacts or SIM numbers as your phonebook 1} Phonebook } Options } Advanced } My Phonebook 2Select Contacts or SIM Numbers To add a contact 1} Phonebook } New Contact } Add Updating the phonebook Copying contacts Sending contacts Synchronizing contacts Call list Speed dialing Voicemail Voice control Voice dialing To make a call from the phone To make a call with a handsfree The magic word To activate and record the magic word 1} Settings } the General tab } Voice Control } Magic Word } Activate To activate voice answering and record voice answer commands 1} Settings } the General tab } Voice Control } Voice Answer } Activate To answer a call using voice commands To reject a call using voice commands Editing your voice commands Forwarding calls More than one call Conference calls Two voice lines My numbers Accept calls Restricted dialing Fixed dialing Call time and cost Call priority service Closed user groups Additional calling functions Groups Business cards Messages Text messaging To insert an item in a text message }Add Item To insert a symbol in a text message } Add Symbol Formatting text Calling a number in a text message To call a number in a text message To save a message to the SIM card }Messages } Inbox } More } Save Message }Saved Items Picture messages }Messages } Settings } MMS }Message Server Writing and sending picture messages To write and send a picture message } More } Send To set a default message option MMS Additional send options To select additional send options Receiving picture messages Email Email account settings Receiving settings To create an email account manually 1} Messages } Email } Settings } New Account Default email account } Messages } Email } Inbox } Send & Receive To reply to an email message Reply } Inbox } More } Send & Receive to download To save an email address or a phone To delete an email message Clear Inbox (POP3 users) 1 } Messages } Email } Inbox and select the Mark for Deletion My Friends To add a contact from the phonebook 1} Messages } My Friends } More } Add Contact } From Contacts To add a contact from a network server }Messages } My Friends } More } Add Contact From Server Receiving a message Contact list To enter a nickname 2 } More } Manage Contact } Edit Nickname To link a contact to the phonebook Chatroom To join a chatroom } Join Chat To start a chatroom 1 } Messages } My Friends } More Area information Messaging glossary Incoming Server Mailbox Outgoing Server Pictures folder Preview Imaging Camera and video recorder To take pictures To record video clips Record To use the zoom }Picture Size View All Switch to Video Night Mode Effects Frames Take a self-portrait Saving pictures and video clips File Manager To take and send a picture Capture Pictures Exchanging pictures To send a picture 1} File Manager } Pictures and scroll to the picture you want } More } Send To receive and save a picture 2} More } Save Picture Entertainment Media player Ringtones and melodies To set the ringtone volume 1} Settings } the Sounds & Alerts tab Ring Volume Specific ringtones for personal calls Vibrating alert Sound recorder Themes Games Connectivity Internet Requesting settings from Sony Ericsson Setting up with the wizard Using Internet To select an Internet profile Options when browsing Exit Browser Bookmarks Enter Address New Address To download from www.sonyericsson.com 1} Internet Services } More } Bookmarks } Sony Ericsson Stored information To allow or clear cookies in your phone Synchronizing PC Applications More features Time and date Calendar Reminders options To view an appointment Viewing your calendar Calendar View Week Tasks Notes Profiles Stopwatch Timer Display light Start-upscreen Calculator SIM card lock Phone lock Code memo To open code memo for the first time 1} Organizer } Code Memo. A message with instructions is displayed } Continue } Continue To add a new code 1} Organizer } Code Memo and enter your passcode } New Code } Add Troubleshooting To reset the phone 1} Settings } the General tab } Master Reset 2 } Reset Settings or Reset All The phone cannot be switched on No indication of charging Wrong PIN/Wrong PIN2 Codes do not match PIN blocked/PIN2 blocked PUK blocked Phone locked Additional information Guidelines for Safe and Efficient Use Antenna Efficient use Radio frequency (RF) exposure and SAR Driving Personal medical devices CHILDREN Disposing of the product Power supply Emergency calls Battery use and care Limited Warranty Conditions Page Declaration of Conformity Icons Page Index E email L language Page R recording U unblocking