Troubleshooting

No battery icon appears when I start

Solution: Make sure you attached the charger

charging the phone

correctly. Turn the phone on with the charger

Possible cause: The battery is empty or has not

attached. If the phone starts, restart the phone

been used for a long time.

with no charger attached.

Solution: It may take up to 30 minutes before the

I cannot charge the phone or battery

battery icon appears on the screen.

Some menu options appear in greycapacity is low

Possible cause: The charger is not properly

Possible cause: Grey text indicates a function that

connected to the phone.

is temporarily unavailable. A service is not activated

Solution: Make sure that the charger connector clicks

or your subscription does not support the function.

properly into place when connected. The battery

Solution: Contact your network operator.

icon flashes when charging is in progress, and stops

Possible cause: Since you cannot send themes,

when the battery is fully charged, % 9 To charge

pictures and sounds that are copyright-protected,

the battery.

the Send menu is sometimes unavailable.

Possible cause: The battery connection is bad.

The wrong language appears on my

Solution: Remove the battery and clean the

connectors. You can use a soft brush, cloth or

phone

cotton swab, soaked with alcohol. Make sure that

Possible cause: The wrong language is set in the

the battery is completely dry before you put it back.

phone.

Check that the battery connectors in the phone are

Solution: Change the language, % 16 Phone

undamaged.

language.

Possible cause: The battery is worn out and needs

I cannot turn on the phone

to be replaced.

Solution: Try another battery and charger for the

Possible cause: The battery is discharged.

same phone model, or visit your retailer and ask

Solution: Recharge the battery, % 9 To charge the

them to verify if the battery and charger are

battery.

working properly.

 

 

77

This is the Internet version of the user's guide. © Print only for private use.