Figure 28.

After the Sales Rep makes the Cold Call, to mark the end of the activity he/she needs to sign­off the activity. To do this the Sales Rep needs to drill down on the link at the bottom part of the Activity screen.

The next figure shows a drop down box where the user needs to select Sign­off privilege and hit create. The word “Sign­off” is used to mark the end of an activity. For customization and definition please contact your Ohioedge CRM+BPM Server administrator.

Page 31
Image 31
Source Technologies CRM+BPM manual