Ohioedge CRM+BPM Server organization administrator is responsible for configuring organization­specific vertical and horizontal models.

Custom Fields:

To be completed.

Campaign Management:

In Ohioedge CRM+BPM Server, every activity a user performs belongs to a campaign. A campaign specifies the purpose ofoperation. A campaign may be generic or specific; it may be never ending or short­lived. For example, an organization could setup a ‘general business’ campaign to performand track its day­to­day activities or setup a ‘send seasons greetings’ campaign to send season greetings to the presidents of existing customers or

setup a ‘promotional offer’ campaign to email a new promotion to prospective customers. A campaign is also how inputs (accounts, contacts, etc.) are assigned to account managers.

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Source Technologies CRM+BPM manual To be completed, Campaign Management