Nextel® Customer Care

There are a number of features available with your Nextel service and your new i355 phone, so you may be overwhelmed at first. Relax! Nextel Customer Care is here to help.

Domestic Customer Care

Visit nextel.com for a variety of Customer Care services:

•Customer Support — provides helpful instructions on phones and services, service and repair options, product user guides, interactive product and service tutorials, phone software upgrades, and answers to frequently asked questions.

•My Nextel — provides access to your account so you can pay bills online, add phones to your account, reset your voicemail password and much more.

•Contact Us — If at any time you need online assistance with billing, product information, order status, or related matters, click on Contact Us. A variety of ways to contact us are available to you so that we can help answer your specific questions. Every effort will be made to address your inquiry within 24 hours.

Or, call us at 1-800-639-6111 or dial 611 from your Nextel phone.

•Should you need help with or have questions about your phone’s features or operation, please contact us from a landline phone, so that we can walk through your phone’s features with you.

•Ιn accordance with Nextel’s Authorized Contact Policy, you will need to supply account specific information to validate that you are authorized to receive information about and make changes to the account. At minimum, we ask that you have your Personal Telephone Number (PTN) and Account number ready when you call. This will better able us to provide you with the highest level of service possible.

Nextel Worldwide® Customer Care

When traveling outside of the U.S. and Canada, call +1 (360) 662-5202 for your Customer Care service needs. This customer care number is toll-free from your Nextel phone.

International coverage, rates, and other information is available on nextel.com.

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Sprint Nextel i355 phone user's guide manual Nextel Customer Care, Domestic Customer Care, Nextel Worldwide Customer Care
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i355 phone user's guide specifications

The Sprint Nextel i355 is a compact and rugged mobile phone designed for users who seek durability alongside essential communication features. Launched as part of Sprint Nextel's lineup, this device caters primarily to users who work in demanding environments, making it a popular choice among professionals in construction, logistics, and field services.

One of the standout features of the i355 is its robust design. The phone is built to withstand challenging conditions, featuring military-standard durability with resistance to shock, dust, and moisture. This makes it ideal for users who may expose their devices to harsh elements on job sites or outdoor environments.

The i355 utilizes Nextel's Direct Connect technology, allowing for quick push-to-talk communications that work like a walkie-talkie. This feature enables instant connectivity with colleagues across a vast network, facilitating real-time communication without the need for a call setup. The Direct Connect capability is especially valuable in work situations where prompt responses are critical.

In terms of display, the i355 is equipped with a 1.9-inch color screen, providing clarity for reading messages, checking settings, and navigating the user interface. The device also includes basic multimedia capabilities, such as a camera for capturing images and recording short videos, allowing users to document their work or share quick moments with others.

The i355 supports SMS and MMS, ensuring users can send text messages and multimedia content seamlessly. Users can also store important contacts, thanks to the phone’s built-in address book, which can hold a significant number of contacts, making communication management straightforward.

Battery life is another key characteristic of the i355, which features a long-lasting battery that is designed to keep users connected throughout the day, making it suitable for individuals who spend long hours on the job without access to charging facilities.

Furthermore, the phone supports a range of basic applications that facilitate daily tasks, enhancing overall productivity. Though the i355 may not boast advanced smartphone features, its reliability, ease of use, and focus on essential functions make it a favored choice for those who prioritize communication and durability in their work-related devices.

In summary, the Sprint Nextel i355 phone is an excellent option for users seeking a dependable, rugged device that excels in straightforward communication and resilience in various professional environments.
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