When properly installed, the Sprint Mobile Broadband Card is a highly reliable product. Most problems are caused by one of these issues:
The wrong driver has been installed.
System resources required by the card are being used by other devices.
Network coverage is not available (either because you are outside the Nationwide Sprint PCS Network or because of an account or network problem).
This section describes how to diagnose and solve these and other problems. If, after reading this section, you are unable to resolve a problem, please visit www.sprint.com or contact Sprint Customer Service at
Error: Searching for Sprint Mobile Broadband Card...
The Sprint PCS Connection Manager Software interface displays this message: “Searching for Sprint Mobile Broadband Card...”
Possible Causes | Suggestions | ||
a. | The card is not completely | a. | Eject and reinsert the card. |
| inserted into the PC Card slot. | b. | See “Reinstalling the Sprint |
b. | The wrong driver is installed |
| Mobile Broadband Card Driver” |
| for the card. |
| on page 62. |
c. | There is a resource conflict. | c. | See “Resolving Resource |
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| Conflicts” on page 67. |
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