Trouble Shooting Guide, Electrical

8Software Problems

If there are problems with the response of the keyboard commands and/or spelling errors in the menu, that are not related to mechanical damage, make a master reset and flash the phone with the latest soft ware from EMMA II.

Checking the software revision can be done in the Service info, see Test Instruction, Electrical. Choose: Service info / SW information. The Software revision and date are shown in the display.

If the fault still remains, send the unit on, according to local directives.

9SIM Problems

There is only SIM-fault if Insert card or Card error is displayed.

Check the SIM Connector (Fig. 9-1) for dust or dirt, bad solder joints and mechanical damage. If necessary replace the SIM Connector.

If the fault still remains, send the unit on, according to local directives.

Figure 9-1

4/00021-2/FEA 209 544/74 A

11(12)

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