Sprint Nextel U300 manual Consumer Business Applications

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Ensure that the following information is available for the Customer Solutions representative:

•Current billing address

•Social Security or Tax ID number

•Driver's license number

•Electronic Serial Number (ESN) of the device

Q:Which Operating Systems are supported for use with the U300 USB modem?

A:The U300 USB modem supports Microsoft Windows Vista or XP or 2000.

The following Operating Systems are not supported: Macintosh, Palm, Pocket PC.

Note: for more general information as well as well as installation instructions and software downloads, visit www.sprint.com/downloads.

Q: Does the U300 USB modem support voice calls, fax and/or text messaging?

A: Voice calls, text messaging and fax are not supported.

Q:Which applications are well suited for using with the U300 USB modem?

A:See the following table

Consumer	Business	Applications
√	√	Email – Send large files faster
√	√	Internet/Intranet Access
√	√	Video Conferencing and Surveillance
√		Real-time Media Streaming
√		Online Gaming
	√	Corporate Server (using VPN) Access
	√	Online Field Service Systems
	√	Healthcare/Insurance, sending images
√	√	GPS enablement for “locate & search”

Q: How do I use the Y USB extension cable and laptop clip?

A:The laptop clip fits on top of your laptop screen and holds your USB modem. This will allow you to use your USB modem in crowded spaces by:

•Slide the USB modem into the laptop clip

•Connect the Y USB extension cable to the USB modem

•Make sure you have both ends inserted into a USB port. If you can not

plug in both ends of the Y cable to your computer, then make sure you are using the larger of the 2 ends.

Note: Use only the supplied Y USB extension cable; other cables may not work with the USB modem.

Q: Why does my device connect on its own without me clicking connect?

A:Sprint SmartView’s Version 2.20 or higher supports a new interface feature called “AUTO” that will connect automatically to the current available technologies. The priority of the Auto connect feature can be set in the Profiles. The “AUTO” feature is set to “enabled” by default. If you want to change this behavior so that you have to click to connect, click the AUTO button in the top right corner to disable/enable the auto-connect feature.