Chapter 7: Appendix 41 of 41
7-5 Technical Assistance
Parts Department
Call toll-free 7am–5pm CST [800] 423-3183 or call [847] 273-7700, Fax [847] 273-7812
The ACS Customer Service Group will provide your company with genuine OEM quality parts
manufactured to engineering design specifications, which will maximize your equipment’s
performance and efficiency. To assist in expediting your phone or fax order, please have the
model and serial number of your unit when you contact us. A customer replacement parts list
is included in this manual for your convenience. ACS welcomes inquiries on all your parts
needs and is dedicated to providing excellent customer service.
Service Department
Call toll-free 8am–5pm CST [800] 423-3183 or call [847] 273-7700
Emergencies after 5pm CST, call [847] 439-5655
We have a qualified service department ready to help. Service contracts are available for most
of our products.
Sales Department
Call [847] 273-7700 Monday–Friday, 8am–5pm CST
Our products are sold by a worldwide network of independent sales representatives. Contact
our Sales Department for the name of the sales representative nearest you.
Contracting Department
Call [847] 273-7700 Monday–Friday, 8am–5pm CST
Let us install your system. The Contracting Department offers any or all of these services:
project planning; system packages including drawings; equipment, labor, and construction
materials; and union or non-union installations.