TroubleshootingandDiagnostics 39
5
Solving Common Problems

Use the information in Table5-1 and Table 5-2 to diagnose and resolve some of

the common problems that can occur when installing, configuring, or running

SunFDDI/P.

Table5-1 Problems Installing SunFDDI/P
Problem Action
The SunFDDI/P software package (SUNWpfr) cannot
be found.
The SunFDDI/P man pages/utilities package
(SUNWpft) cannot be found.
Check that you have inserted the CD-ROM in the CD-ROM
drive and that the CD-ROM is mounted on a local directory.If
the VolumeManager (vold) is running on your machine, the
SunFDDI/P software is located in the following directory:
/cdrom/sun_fddip_1_0/Product. If the VolumeManager
(vold) is not running on your machine, you must create a
directory and mount the CD-ROM as described on page13.
The configuration script cannot configurethe IP
address.“What ip address do you want to use for xyz
[] [?] 0.0.0.0 Illegal ip address. . . . Tryagain”
Check that you have entered the valid IP address.The script
will keep prompting you until you enter a valid address.
The configuration script cannot findthe hardware
devices installed in the machine. Check that the SunFDDI/P PCI card is installed correctlyand
is seated firmly in the PCI slot. Use the prtconf command to
see if the pf card exists.
The configuration script cannot load the SunFDDI/P
driver.The procedure fails with the message, “no
available major numbers.”
The number of major numbers—that is, the maximum number
of device drivers that can be installed—is limited to 127. This
number is quickly exhausted by the large number of drivers
installed in a typical system. Remove an existing driver before
loading SunFDDI/P.
The configuration script cannot load the device
driver. Check whether the driver is already installed on the system.
If you removed a previousversion of the package using
pkgrm(1M), you must reboot the system beforeattempting
another add_drv.
The configuration script cannot configurethe device
driver.The procedure fails with the message,
“Duplicate MAC address.”
Twoor more interfaces have been assigned the same MAC
address. The most likely conflict lies between the first
SunFDDI/P 1.0 interface (pf0) and one or more SunFDDI/P
interfaces (pf1, etc) installed in the same machine.